McDonald's

3.6
1143 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
702-2 Haddonfield Berlin Rd, Voorhees Township, NJ
08043, United States

Hours

Reviews

3.6
1,143 reviews
5 stars
460
4 stars
239
3 stars
175
2 stars
90
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and issues with order accuracy.

Food Quality

Many reviews mentioned food being overcooked, stale, or not fresh, with several customers expressing dissatisfaction with their meals.

Cleanliness

While some customers noted cleanliness in the dining area and play area, others reported unsanitary conditions, particularly in the bathrooms.

Atmosphere

The atmosphere received mixed reviews, with some praising the friendly staff and play area for kids, while others criticized the overall service experience.

Customer Experience

Several customers expressed frustration with the handling of complaints and the perceived lack of customer service training among staff.
  • AP
    Anne C Parkes
    Nov 15, 2025
    5.0
    Very good service and good service Burgers 🍔 are good double cheese burgers
  • BT
    Bobby Todd
    Nov 8, 2025
    3.0
    Usually pretty badic. Know what to expect. But my large fries were half gone & cold. They only filled fry box half way after I waited 10 mins. My burger was a mess with cheese melted everywhere except the patty. Very disappointed in their service this time. But will still go back. Just not as often esp with prices raised. I can dam near eat at restaurant for what mcds charge now.
  • TS
    Thomas sheller
    Oct 28, 2025
    1.0
    Every time I order from DoorDash late at night, they always add cheese to my hamburgers, even though it doesn’t even come with cheese.
  • RR
    Rob15
    Oct 26, 2025
    2.0
    Slowww service. Always.
  • JL
    Jenny Lewis
    Oct 16, 2025
    1.0
    Extremely rude and unprofessional female manager who was too ignorant to come to the counter and assist me with my sandwich complaint. Instead she stood with her back to me while instructing all her employees to also ignore me and not to remake my sandwich or even give me my receipt. When I told her I was reporting her to Corporate, she began threatening me yelling Im a bad customer who didnt deserve a free sandwich. I was in disbelief. I highly dont recommend this Mcdonalds to anyone to eat there or work there. You are a Manager who is supposed to care about your customers. How could you encourage young people working with you to not help a customer? Its sad how angry people are in this world today. Please dont bring this behavior to work with you.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 702-2 Haddonfield Berlin Rd, Voorhees Township, NJ?

McDonald's at this location operates 24/7, open every day from 12:00 AM to 11:59 PM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 702-2 Haddonfield Berlin Rd has a drive-thru open 24/7.