Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported unsanitary conditions, including dirty tables, sticky floors, and unpleasant odors in the bathrooms.
Service Issues
There were numerous complaints about slow service, incorrect orders, and unhelpful staff, with some customers feeling ignored.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others criticized the food for being cold, poorly prepared, or lacking in flavor.
Positive Experiences
Despite the negative feedback, some customers praised the cleanliness, friendly staff, and quick service at certain times, indicating that experiences can vary.
AR
Amy R
Feb 16, 2026
5.0
This is the best McDonald's in the Cumberland and Gloucester county area. My filet o' fish was perfectly hot, fresh and steamy. Keep up the good work!
KC
Kami Christian
Feb 13, 2026
3.0
They always screw something up.
Then look at you like you got 3 heads when you take the food back to the counter. They snatched it out of your hand and don't even apologize.
AL
anthony lauer
Jan 24, 2026
2.0
Food is ok for McDonald's but the in store service is atrocious. I can not see well and can't use the kiosk, and all to often I am ignored by staff cause they are trying to force everyone to use the darn kiosk. I stand the a stair at the employee s hoping one will finally care to ask if I need help. I don't call out and ask for help cause I don't want my food prepared in a " spiteful" manor .Please stop ignoring people at the counter you don't know what it is that may prevent them from using the kiosk. Oh and please clean the darn store. Every table has sticky stuff/ crumbs/ etc. I go there once a month or so and the story is always the same .
NM
Nathan Martinez
Jan 17, 2026
1.0
The most disgusting restaurant I've been in. The floor was wet and sticky, the tables and seats were all dirty. There was crumbs and stains everywhere and the seats we went to sit at were covered in liquids. The bathroom had a horrible smell that I can't even begin to describe, the floor was also dirty and covered in trash. The food was the only decent thing and wasn't even a decent quality.
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