Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Upper Montclair, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
180 reviews
5 stars
84
4 stars
28
3 stars
18
2 stars
8
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many noting poor attitudes and lack of basic customer service skills.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty premises and employees not following hygiene protocols.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong items and poorly made drinks.
Product Quality
Several reviews mentioned stale food items and subpar coffee, with complaints about the freshness and taste of donuts and other menu items.
Positive Staff Interactions
Despite negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that service can vary.
- LRLaura RNov 16, 20251.0Donuts dropped into the bag upside down. Big mess. Stale and disgusting plus lousy service.
- SCSterling CooperOct 30, 20251.0The front counter male very very rude and arrogant staff who was serving me was worst n horrible person. No hello, no thank you. Nothing. Worst. Bad attitude he had. No manners. My god. I was so so disappointed with his worst zero star service. I won’t ever go back n I wish I knew his name. Even he made my coffee worst and very cold. It was hot matcha latte. He didn’t know how to make..
- ODOdalys Jiménez (Dally)Sep 23, 20255.0The workers here were very helpful especially in the morning with only two of them from what I’ve seen. They took my order and got it done very quickly and were kind. Was in and out in less than 8 mins
- WSWater SufiAug 3, 20251.0He did not wear gloves and he’s wiping his hands with his clothes I was going to take a picture but I didn’t want to take it to another level
- MMMotionJul 16, 20255.0Amazing service by the employees there
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Upper Montclair, NJ?
Dunkin' in Upper Montclair, NJ is open daily from 5:00 AM to 7:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
Where is Dunkin' located in Upper Montclair?
Dunkin' is located at 622 Valley Rd, Upper Montclair, NJ 07043, with a walk-up window available.
What special holiday drinks are available at Dunkin'?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
Does Dunkin' serve breakfast and lunch?
Yes, Dunkin' serves breakfast, lunch, and brunch meals.
Is there a drive-thru available at Dunkin' Upper Montclair?
No, this Dunkin' location does not have a drive-thru but offers walk-up and curbside services.
Are there nearby restaurants I can visit before or after Dunkin'?
Yes, nearby restaurants include Gus & Co Seafood, Turtle + The Wolf (American and Italian), and Sapori (Italian restaurant) which you might enjoy before or after visiting Dunkin'.
What nearby shops can I explore around Dunkin' in Upper Montclair?
You can visit nearby shops such as Zoe’s Gift Boutique, Bridal Atelier Montclair, One Savvy Design Consignment Boutique, and Nouvelle Boutique for gifts and clothing.
Are there wellness or medical services close to Dunkin'?
Yes, nearby you can find NextGen Massage and Wellness, NJ Speech Therapy, Geraldine Best FNP/PMHNP-BC, and Hummingbird Counseling and Trauma Center for various health and wellness needs.