Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rude and unprofessional behavior.
Food Quality
There were numerous complaints about food quality, including cold, stale, or poorly prepared items, though some customers enjoyed specific menu items.
Cleanliness
Several reviews mentioned the cleanliness of the restaurant, with some noting clean dining areas and bathrooms.
Service Speed
Customers experienced inconsistent service speed, with some reporting quick service while others faced long waits.
RZ
Raiza Zayas
Dec 21, 2025
1.0
I had placed an order via the Wendy’s app and it was delivered via DoorDash. I had ordered 3 biggie bags double bacon burger. 2 no pickles no mustard and the 3 was no pickles no onions no mustard and can you believe that I only received 2buns mayo tomato and lettuce. Like if I just wanted a veggie burger I would of asked for a veggie burger, I didn’t get bacon nor my double patties nor cheese like the restaurant employees need to look at there food slip or there monitor and make the food as it is on paper or screen. This was sooo upsetting that I will never order from this restaurant ever again I have photos and a video of this incident. Then they tell me to contact the delivery person because they are the people who make the food and that was wrong of Wendy’s to say to me.
PR
Paul R
Dec 20, 2025
4.0
Like other fast food joints this one also has micro sizes of their sandwiches compared to the pictures. Many places serve, but appears to be previously sat on sandwiches. Like people actually sit on them before they put them in the bag. I guess that’s the reality.
SK
Sue Kabre
Dec 9, 2025
1.0
The manager is rude and condescending I explained to him I was allergic to ketchup so could I have a extra honey mustard for my fries he Said I had to pay 50 cent Because it was a premium sauce after I asked for a refund he gave it to me for free my burger was Ive cold and the iced tea smelled like bleach this is the first time I encountered this manager they’re usually so helpful we eat here 3 times a week with my clients for work terrible customer service
JH
Joseph Hannan
Nov 23, 2025
1.0
Found hair in my food and they messed up my order for the 4th time this week
MG
MariaCristina Gonzalez
Nov 19, 2025
5.0
I have eating at the location that i usually go more than 10 times others i go thru the drive thru always up to now good experiences I have to say.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Union, NJ?
The drive-thru is open from 6:30 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.
Does Wendy's in Union offer breakfast?
Yes, this location serves breakfast with options like breakfast combos and classic sandwiches available via the app or website.
What payment methods can I use at Wendy's in Union?
You can pay with American Express, Cash, Discover, Mastercard, or Visa at this Wendy's location.
Is delivery available at this Wendy's location?
Delivery is available; to check if delivery covers your area, use Wendy's app or order.wendys.com and enter your address.
How can I provide feedback or contact Wendy's in Union, NJ?
You can contact Wendy's Customer Care via their contact page or call (908) 964-9041 for this location. Feedback is also accepted through their customer satisfaction survey.
Are there other fast food or burger restaurants near this Wendy's?
Nearby, you'll find McDonald's, another Wendy's location, Burger King, Jollibee, and Taco Bell, which offer alternative dining options.
What breakfast or American-style restaurants are near Wendy's?
IHOP and Boston Market are nearby for breakfast and American dining, allowing you to choose a variety of meal experiences in the area.
Are there coffee shops close to Wendy's in Union?
Yes, Starbucks is nearby, providing a great option for coffee before or after your meal at Wendy's.
Where can I find Wendy's menu and order online for the Union location?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com using the links for the Union location.
What meals are served at Wendy's in Union?
Wendy's serves breakfast, lunch, and dinner meals at this location to meet your dining needs throughout the day.