CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Union is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported frequent issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.
Service Quality
Customer service experiences varied widely, with some praising individual staff members while others reported rude or unhelpful interactions.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including stale items and poor portion sizes, leading to disappointment among patrons.
Cleanliness
Multiple customers noted cleanliness issues in the restaurant, particularly in the bathrooms and dining areas, affecting their overall experience.
Pricing Concerns
Customers expressed frustration over rising prices relative to the quality and quantity of food received, questioning the value of their meals.
RM
Rachel Marques
Feb 25, 2026
2.0
I swear Panera in general keeps going downhill. The prices are up and for what? They used to be great.
I was so disappointed in this sandwich, it looks mediocre to say the least. I am posting the picture they put online compared to what I actually received.
CC
Chandni Choithramani
Feb 18, 2026
1.0
I frequently pick up orders and there is always something wrong with my order. Today my salad had no chicken and I got the wrong soup.
EG
Eva Guzman
Feb 13, 2026
1.0
All the tables full of people with computers no eating nothing.
I came with 5 friends TO EAT, and no tables!!
SR
Susan Ramirez
Feb 12, 2026
1.0
I went to the Panera Bread at the Union/Vermella location. A chair broke from under me and I nearly fell in front of a crowded restaurant. I told a manager, who simply took the chair away with no apology or concern. It was embarrassing and handled very poorly.
I was initially offered two $15 rewards, but when I chose to also accept a refund, the rewards were taken back. Given that this was a safety issue, I felt that both the refund and the rewards were the least they could do. Overall, I did not feel taken seriously.
AH
Amani Hadid
Feb 2, 2026
1.0
I usually enjoy Panera, but my experience at this location has been consistently frustrating. Orders are often made incorrectly, and it seems like the tickets aren’t being read carefully before preparing the food.
When you’re paying premium prices, you expect at least basic accuracy. This feels less like a one-time mistake and more like a training issue. A little more attention to detail and retraining staff on properly reading tickets would go a long way.
I want to like this location, but the repeated order errors make it hard to keep coming back. Not to mention your have to keep asking them to turn the air off. It’s winter of 2026, why is it even on in the first place 🥶
No, Panera Bread Union does not accept reservations.
What are the operating hours for delivery at Panera Bread Union?
Delivery is available daily from 7:00 AM to 10:00 PM.
Can I order food online from Panera Bread Union?
Yes, you can order online for rapid pick-up or delivery via their website or app.
What types of meals does Panera Bread Union serve?
They serve breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Union?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Panera Bread Union offer dine-in service?
Yes, Panera Bread Union offers dine-in service, but it does not have a drive-thru or curbside pickup.
Are there any nearby train stations to Panera Bread Union that can help with transportation?
Yes, nearby train stations include NJ TRANSIT-Union and Union Station (New Jersey), which can help customers easily access Panera Bread Union.
What nearby coffee shops or cafes can I visit around Panera Bread Union?
Nearby coffee shops include Rock 'n' Joe Union and Rocknjoe Coffee Bar, great for additional coffee or café experiences close to Panera.
Are there any parks or recreational spots near Panera Bread Union?
Yes, Zimmerman Park is nearby, offering a place for outdoor activities like baseball and concerts before or after your visit.
Can I contact Panera Bread Union via email?
Yes, you can contact them at cafe6103@panerabread.com for inquiries.
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