CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Union is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences, indicating a consistent problem with service efficiency and staff attitude.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with portion sizes, missing ingredients, and overall food quality, suggesting a decline in standards.
Cleanliness
Several reviews highlighted cleanliness issues both inside and outside the establishment, with specific complaints about dirty tables and unsanitary conditions.
Atmosphere
The atmosphere received mixed reviews; while some appreciated the space for studying and working, others found the music too loud and the environment chaotic during busy hours.
Staff Performance
Customer experiences with staff varied widely, with some praising individual employees for excellent service, while others reported rude behavior and lack of professionalism.
JW
Jacob Wenzel
Nov 5, 2025
4.0
Average Panera. Good Food
KK
K
Oct 23, 2025
4.0
Usually busy with students from Kean University.
GG
Ganehussy Gonzalez
Oct 19, 2025
5.0
Es mi lugar favorito 🩷
DP
Damon Jo-Marc Potter
Oct 15, 2025
1.0
Horrendous. Bought just soup & a chicken Sandwich. Was told 5-10min @ 19:29, returned at 19:44, was then told it’s still busy. Missed my transport. Food not bad though just service delivery
VE
Vix Express
Sep 18, 2025
1.0
Short staff, they’re flooded with a lot of orders and there’s not enough people to attend the rush, a lot of costumers and delivery drivers waiting to be attended at the balcony and only two people working really slow, just go there if you have a loooot of time to waste