Chipotle Mexican Grill

2.3
1206 reviews
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Business Details

1101 Morris Ave, Union, NJ
07083, United States
(908) 345-2886
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Union NJ is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1101 Morris Ave, Union, NJ
07083, United States

Hours

Reviews

2.3
1,206 reviews
5 stars
251
4 stars
117
3 stars
73
2 stars
94
1 star
671

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported poor food quality, including stale ingredients, small portions, and incorrect orders.

Customer Service

Many reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.

Cleanliness

Numerous comments pointed out unsanitary conditions in the restaurant, including dirty tables and improper food handling.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and inconsistent portion sizes.

Management Issues

Several reviews mentioned poor management and lack of leadership, contributing to the overall negative experience.
  • KS
    Katherine Smith
    3 days ago
    1.0
    Ordered my food through DoorDash got the wrong order so I had to go to location anyways because with all this AI I couldn’t even speak to a person. Had to go the location and wait until management made other people orders even though mines was messed up. Customer service and the ability of people to slow down and do their job properly. This was a huge inconvenience. We use these services because we need too sometimes. Wouldn’t order from here again.
  • TT
    Taynasia’
    3 days ago
    1.0
    I did a mobile order and when I opened the bowl the lettuce was FOZEN! the entire bowl was cold and inedible atp. I did the survey and never heard anything back after paying for DOUBLE STEAK, Guac and more. What a rip off. The team should’ve left the lettuce out of the bowl after seeing the awful conditions
  • ER
    Eli Regaa
    Nov 13, 2025
    1.0
    Horrible stuff at the counter, they got too much attitude, as if you’re getting food here for free
  • UU
    US Postal Center Union
    Oct 30, 2025
    1.0
    Absolute worse chipotle i have ever been to. Terrible food service, useless customer service, and on top of that i could not even get a refund. Do not recommend this location.
  • JO
    Jayeola Oladipupo
    Oct 27, 2025
    3.0
    Asides the average taste of it being “food” they cheap out on the menu. But overall great location, with enough parking and decent customer service till you ask for some more on your food that “decency” might change
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Union, NJ?

Chipotle Union NJ is open every day from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Union offer delivery and pickup services?

Yes, they offer both in-store pickup and delivery services for your convenience.