Chipotle Mexican Grill

2.3
1218 reviews
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About

Mexican Restaurant
Chipotle Union NJ is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1101 Morris Ave, Union, NJ
07083, United States

Hours

Reviews

2.3
1,218 reviews
5 stars
254
4 stars
118
3 stars
73
2 stars
95
1 star
678

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, poor customer service, and issues with order accuracy.

Food Quality

Many reviews highlighted inconsistent food quality, including cold or poorly prepared items, and inadequate portion sizes.

Cleanliness

Several customers noted that the restaurant was dirty and had unsanitary conditions.

Management Issues

Numerous reviews suggested a need for better management, with complaints about staff attitudes and operational inefficiencies.

Mixed Experiences

While some customers had positive experiences with food and service, these were overshadowed by the majority of negative feedback.
  • SG
    selena gomez
    6 days ago
    1.0
    This place needs to be shutdown. Chipotle corporate needs to do something. Poor customer service
  • NF
    Nicole Flood
    Dec 29, 2025
    5.0
    I came here a few weeks ago during one of their BOGO entree deals and had a very pleasant experience while here. The service was very pleasant and it was also very quick and efficient too. The food was good and very fresh. The store as a whole was very nice. Will definitely be back again in the future.
  • P2
    purity 2023
    Dec 18, 2025
    4.0
    They must be under new management because now food portions make sense! I really didn't like the old crew....why are you giving me one spoon of rice and half a spoon of chicken?! They were really ridiculous! Give someone what they pay for....$10 plus dollars a meal isn't cheap. People arw struggling and woek hard for their money! Shout outs to the new crew....i see you! I grt no problems when i go to this location in person now 😃
  • PV
    Paula Villalba
    Dec 12, 2025
    1.0
    This place is the worst chipotle in the area, needs new management asap. I asked for extra meat got charged $5.60 for it and they gave me less than half a spoon this is ridiculous. The place is also filthy dirty and they never have utensils. They refused to give the person in front of me a water cup.
  • CB
    christel bryan
    Dec 10, 2025
    2.0
    I understand that everyone wants fast service but the girl serving the food was doing wayyy too much. It wasn’t even busy and she was going way too fast. Every second she kept asking “what else” while literally interrupting me as I told her what I wanted . I had to keep repeating myself since she wanted to be speedy Gonzalez. Keep in mind….It was only me and my sister in line😐 12/10/25 around 7:50pm

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Union, NJ?

Chipotle Union NJ is open every day from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Union offer delivery and pickup services?

Yes, they offer both in-store pickup and delivery services for your convenience.