Many customers praised the friendly and attentive service, particularly highlighting staff members like Danny, Engel, and Kylah for their helpfulness and positive attitudes.
Food Consistency
While the food is generally described as fresh and delicious, several customers reported issues with incorrect orders and missing items, indicating inconsistency in order fulfillment.
Atmosphere
The location is noted for its welcoming environment and cleanliness, contributing to a pleasant dining experience.
Order Efficiency
There are complaints about long wait times for orders, especially for those placed through the app, suggesting a need for improvement in order management.
MC
Michelle Colman
2 days ago
5.0
My experience at this cava was nothing short of welcoming, kind and positive. The manager, Jimmy, made sure to ask if the portion size was acceptable each time another topping was added. The food was fresh and delicious as well. I will be back!
MP
melissa perez
3 days ago
5.0
First and only Cava experience and I hope every Cava I visit gives me the same positive experience as this one! Employees are always so helpful and patient. Shout out to Danny on the register for always making check out so seamless and efificent! Will absolutely be back
RJ
Reginald Tonge Jr.
4 days ago
1.0
I have zero idea how this location has a 4.6 stars. I travel for work and go to various other Cava locations and this is by far the worst. CAVA.....if your employees can not follow directions on order modifications either take away the option or get better staff. There's zero reason why I should request my sauces and dips on the side and so much of my order missing. I ordered Pick up to avoid standing in a long slow line for a reason. Not because I want the "lite" version of my order for the same price as a regular order. Ordered a kids meal with 2 side dips. Both were missing as well as the pita chips. Ordered extra vegetable on my wife's order. They put 1 Brussel sprout cut in half and extremely skimpy on the meat. Might as well have Ordered the vegetarian version. Now my meal. Side sauces missing. Barely any chicken. Missing components. Skipped on the protein and when I complained to the girl at the pick up area, she sucked went off with and attitude and shoveled more chicken onto my plate. No complaint on more chicken but it should have been like that without a complaint necessary. I came to this location a few months after they opened and was disappointed by the service. Over a year later I come back and it's only gotten worse. Please go to a location or two in NYC and learn how to serve your customers properly. Or any of the Mezeh restaurants in the northeast (sorry yall, closest one is in Rockaway or Princeton). Unfortunately for me, there are too many other options and places for me to spend my $60 then to come here and face utter disappointment. Mom and pop shops appreciate my money more and follow directions apparently so Ill frequent them instead. ✌️
KR
Kiara Riles
Feb 25, 2026
2.0
I have ordered from this Cava location quite a few times. The first time, my bowl was made perfectly and tasted amazing. So much so that I ordered again a month later. Each subsequent time, it hasn’t failed that something is missing. Dressings for a salad bowl, the wrong meat, missing toppings.
Today I ordered again, giving them yet another chance, and they did not provide any dressing for one of my bowls. Never fails.
EC
Evelyn castillo
Feb 25, 2026
1.0
I always enjoy my food at this cava location but this not the first time i see this spanish dark skin short man that speak rough to his employee Like today he spoke in front of us the customers harsh to the young girl Yami and young boy Dontae when all their was doing is moving at a fast paste and working fine he told them if they don’t hurry up he will send them home now “ this is unacceptable to say in front of us customers there a time for everything and he always has an attitude unacceptable this team needs to do better
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 1235 W Chestnut St, Union, NJ 07083, USA.
What are the operating hours for CAVA?
CAVA is open daily from 10:30 AM to 10:30 PM. Note that the restaurant is closed on November 27, December 24, and December 25, 2025.
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both takeout and delivery services.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there seating available at CAVA for dine-in customers?
Yes, CAVA has seating available and welcomes families and children for dine-in.
Can I order food ahead from CAVA?
Yes, you can explore the menu and order ahead online via CAVA's order website.
Are there any nearby places to visit along with CAVA?
Yes, nearby places include Skate 22 skating rink, Vision Works eyewear and optician, and Creative Crowns beauty and spa, which you might enjoy visiting before or after dining at CAVA.
What nearby dessert options are available close to CAVA?
You can visit Crumbl - Union, a nearby dessert and patisserie cake shop, to enjoy sweets after your meal at CAVA.
Are there nearby fitness or wellness spots close to CAVA?
Yes, LA Fitness gym and several beauty salons such as Split Dye Studio and Boho Chic Beauty Boutique are near CAVA, ideal for combining your dining experience with fitness or wellness activities.
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