Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
While some customers noted cleanliness in dining areas and restrooms, others reported dirty conditions and disheveled interiors.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others complained about cold, incorrect, or poorly prepared food.
Staff Attitude
Many reviews highlighted unprofessional and unfriendly behavior from staff, contributing to a negative customer experience.
Management Response
Positive mentions of management were noted, particularly in instances where they addressed customer concerns, but these were overshadowed by reports of poor overall service.
RM
Robert M
Oct 4, 2025
5.0
Local McDonald’s it’s good. Icecream machine I know staff actually tries to make work.
YE
Yulieth Arellano Espejo
Sep 25, 2025
1.0
Terrible service, the employees don’t even look at you! I spent minutes waiting just for them to give me a bag and I literally had to scream that I just needed the bag.
CG
carsten Gutberlet
Sep 5, 2025
3.0
McDonald's was clean, but the furniture was a bit run-down, as the pictures show. The McDonald's was relatively empty. Maybe five customers. The food was okay, and the ice cream mix was a real one-to-one mix of ice cream and Smarties. The restrooms were clean! There's an outside area to eat! Tray service at this restaurant is limited to people writing louder at the front counter.
HJ
Henry Jones
Aug 26, 2025
1.0
Yikes!! $6.29 for this?? Tiny piece of fish, 1/4 slice of cheese! A sandwich that’s mostly bread.
SB
Shari B
Aug 16, 2025
1.0
The most discussing coffee i had in the USA.
Won't recommend anything hete.
I just thrower it out in garbage right in the front of mc Donald