Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
While some customers noted cleanliness in the dining area and restrooms, others reported dirty bathrooms and a disheveled interior.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others complained about cold, incorrect, or poorly prepared food.
Customer Experience
Several customers highlighted positive interactions with specific staff members, but many expressed dissatisfaction with overall customer service.
DS
Daniel Sim
2 days ago
5.0
Ordered breakfast on the app confirmed I was there at 10:52 AM. There was a line of about four or five cars in front of me by the time I got to the window it was 11:02 and the lady proceeded to tell me that breakfast was over at 11 o’clock. I needed to be there before 11 in which I confirmed with her multiple times. I was there in the drive-through line at 10:52 said I was there. I was just waiting for the cars in front of me to go. She said it doesn’t matter. I didn’t get to her window till after 11 when again it was 11:02 AM and the orders were already confirmed that I was there at 10:52. I asked to speak to a manager in which she confirmed she was the manager, and she would not give me her name and proceeded to tell me she did not have too I have my seven-year-old son in the car with me the whole time this is her do not go there. She is the rudest person I’ve ever dealt with in my life. Litterally wouldn’t give me a receipt showing my order was canceled then since they wouldn’t give it to me, tell me her name, then shut the door in my face and started bringing other people‘s orders out by hand so me and my son just sat in the drive-through for 20 minutes for nothing.pic attached is the manager who slammed the door in my face as I was trying to take this picture. After telling me she could not give me her name she doesn’t have to.
SG
Sharon Gordon
Jan 3, 2026
4.0
Old furniture.
MM
Mont
Dec 23, 2025
5.0
2 for $5 mix&match Sausage, Egg, & Cheese McMuffin
DP
David Padilla
Dec 12, 2025
1.0
I did a DoorDash for a Big Mac meal and can you guess what didn’t come with it the Big Mac how do you sell someone something and forget to give them the main part of the meal
JJ
J9
Nov 29, 2025
5.0
Very clean café area, and deliciously well prepared food. Thank you for helping me during this difficult time with your comforting words.