Dunkin'

3.2
231 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Turnersville, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
460 Hursville-Crosskeys Rd, Turnersville, NJ
08012, United States

Hours

Reviews

3.2
231 reviews
5 stars
96
4 stars
28
3 stars
16
2 stars
12
1 star
79

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.

Service Speed

Customers consistently mentioned long wait times in both drive-thru and in-store, often exceeding acceptable limits.

Staff Training

Numerous reviews highlighted a lack of proper training among staff, resulting in poor customer service and unprofessional behavior.

Food Quality

Several customers expressed disappointment with the quality of food items, including stale products and incorrect orders.

Customer Experience

While some customers praised friendly service, many others reported rude interactions and a lack of responsiveness from staff.
  • JT
    john toppi
    4 days ago
    3.0
    Long are they days you could get a decent donut here, donuts are always stale no matter what time of day you.. it is what it is
  • AR
    Alexis Rivell
    Nov 9, 2025
    1.0
    They seldom follow directions and the orders are consistently inconsistent. Whenever I order an English muffin toasted, it comes back having obviously been in the oven but never toasted (a light brown ring circles the top but the bread is floppy and cold). Order an amazing drink one day and the next time it will be made entirely different and be undrinkable. This is true of all locations I have been to, but especially this one. The job is not hard (I worked at Taco Bell and have had similar experience) -- they are just lazy and do not care that the lack of quality is a reflection on their work ethic. I know they make minimum wage (I did too when I worked at Taco Bell) but that is no excuse to screw over your customers regularly. I won't be returning to this or any Dunkin- I have wasted enough money on people who can't even do the bare minimum. How embarrassing to be bad at a job as simple as this. Toast. They can't make toast.
  • JJ
    Jamie
    Nov 7, 2025
    1.0
    Been coming to this dunkin since high school and a lot of times i come here for whatever reason there’s some sort of issue. I came here the day of wicked launch just for the munchkin tin, i get there 30 minutes after they open, with a mobile order placed and paid for, claiming they do not have the tins. Why were they promoted on the digital menu board then? I said okay no problem I’ll just get a refund and go to next dunkin, no big deal. Wrong. The lady said she could not give me a refund and no manager would be there until 7:00 either. What business runs without a manager? She told me I needed to do a refund through the mobile app myself and she didn’t even know how to do it to be able to help me. Ridiculous. I distributed charge with my bank and will not be coming back here.
  • BB
    Bunny
    Aug 26, 2025
    1.0
    I had a really disappointing experience at this Dunkin’ Donuts. I ordered a sausage, egg, and cheese on a bagel, but they gave me bacon instead. On top of that, the blueberry muffin I received was cold and stale, definitely not fresh. To make matters worse, the staff was rude and unprofessional, which made the whole experience even more frustrating. I usually come to Dunkin’ expecting quick, friendly service and decent food, but this visit was unacceptable.
  • BH
    Brittany Hernandez
    Aug 20, 2025
    1.0
    This is ridiculous I shouldn’t have to wait 45 mins for a mobile pick up order , I go in to the store say excuse me not one employee answered. This is why this Dunkin is going down hill because they don’t listen to customers and they still got my order wrong you would think after waiting 45 mins they would get it right at least

Frequently Asked Questions About Dunkin'

What are the typical operating hours for the Dunkin' in Turnersville, NJ?

Dunkin' in Turnersville, NJ is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location in Turnersville offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.