Many customers reported issues with incorrect orders, including missing items and wrong flavors.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and long wait times.
Pricing Concerns
Several reviews mentioned high prices for food and ice cream, with complaints about not accepting coupons or app promotions.
Food Quality
While some customers enjoyed the food, others expressed dissatisfaction with the quality and temperature of the meals.
Cleanliness
The restaurant was noted for being clean, but some customers mentioned the need for updates and maintenance.
MB
Mayhem Bear
Nov 11, 2025
4.0
Flamethrower Burger
TB
Travis Baker
Nov 10, 2025
5.0
This place is super convenient since it’s close to my house, and the food is always delicious. The prices are fair, and you really get good value for what you pay.
The staff members who have been here a while are always friendly and quick to help, which makes the experience even better. The younger ones are still learning, but they get the job done.
The place has improved a lot over time — it smells much fresher now, and the dining area just needs a quick wipe before you sit down. Once that’s done, you can relax and enjoy a satisfying meal.
Overall, it’s a solid neighborhood spot that keeps getting better. I’ll keep coming back for sure!
PH
Patrick Hopkins
Nov 5, 2025
5.0
Amazing chicken tenders, ice cream and milkshakes. But the fries are mid
MY
M. J. Young
Sep 29, 2025
3.0
Our one big complaint is that we drove most of an hour to get their queso, and they didn't have it. They were apologetic, but we felt to some degree that we were making due on the menu. It was all good enough, but we could do as well closer to home.
If you have something special, be sure to have it in stock.
ER
ernestine ryan
Sep 24, 2025
3.0
I was very disappointed. We ordered a burger, onion rings, water and fish sandwich. We got charged $16.00. they didn't give us the onion rings and gave us the fries.
It is located at 4840 Route 42, Turnersville, NJ 08012-1705, USA.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open from 11:00 AM to 8:45 PM Monday through Thursday and Sunday, and until 9:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, it is family-friendly and welcomes children, making it a great choice for families.
Can customers enjoy outdoor seating at Dairy Queen Grill & Chill?
Yes, outdoor seating is available at this location.
Are there special deals or mobile offers available at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen App for exclusive deals and mobile offers.
What nearby ice cream shops can I visit around Dairy Queen Grill & Chill?
Nearby ice cream shops include another Dairy Queen location and Orange Julius, which offer additional sweet treat options in the vicinity.
What are some nearby dining options close to Dairy Queen Grill & Chill?
Nearby dining options include TWP Deli, Crown Fried Chicken Turnersville, Hunan East (a Chinese restaurant), and Whitman Diner offering various cuisines.
How can nearby places help me when visiting Dairy Queen Grill & Chill?
If you're visiting Dairy Queen Grill & Chill, you can also explore nearby places like the UPS Access Point for shipping needs, or relax at Karoleena Michaels Salon for beauty services before or after your meal.