Business Details
About
Caterer
Aversia's Italian Bakery provides baked bread, deli, and prepared foods and caters to the South Jersey area.
Location
Aversa's Italian Bakery
801 Route 168 S Black Horse Pike, Turnersville, NJ
08012, United States
Hours
Reviews
4.6
1,374 reviews
5 stars
1,059
4 stars
177
3 stars
44
2 stars
30
1 star
64
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the deliciousness and freshness of the bakery's offerings, including cakes, pastries, and hoagies.
Customer Service
There are significant complaints regarding rude and unprofessional staff behavior, leading to a negative impact on customer experiences.
Pricing Issues
Several reviews noted discrepancies between advertised prices and actual charges, causing frustration among customers.
Variety and Selection
The bakery is recognized for its extensive selection of baked goods, Italian specialties, and prepared foods, appealing to a wide range of tastes.
- PAPatti AlthouseDec 24, 20255.0I’ve been using Aversa’s for the past 3 years for my family’s annual Christmas party. They never disappoint, the food is always perfect, the prices are reasonable and the staff are always friendly and helpful. Every year I give them my party theme and order a 1/2 sheet cake that is always perfectly decorated based on whatever that theme is. I will continue to make them my “go to” for party food. Thank you for another great year!
- CCChristinaDec 23, 20255.0I've searched for the green leaf cookies around me for years & finally found them here last year. So of course I had to take the 40 minute drive again this year to get some more plus a bunch of other goodies. Everything was fresh & delicious.
- TLTony LezotteDec 19, 20251.0Wanted to order a Stromboli Tray for a christmas party 27 hours in advance and the website had a price of $45.99 so I waited on hold for 6 minutes and when female employee picked up she told me it was $54.99 is that ok? I hesitantly said but your website says its $9 less, to which she replied yeah thats wrong. As I gathered my thoughts for about 5 seconds she asks do you want to place the order or no. I asked to speak to a manager and was placed on hold again for about 3 minutes. Female manager picks up and I explained the situation and she said yeah the website is old and those are not the prices. I replied well who updates that and how do I get the price listed. She replies I have no idea who updates those prices do you want a Stromboli or no. I stated yeah I wanted to order the 3 Stromboli tray for the price listed to which she became irate saying im not gonna stand here and argue with you. Very unprofessional. And on top of that the owner replies to my review with: the website has been under contriction and its a 3rd party website. No it's obviously not its Aversa's website which doesnt update their prices. Do better!
- CMChristina MDec 15, 20251.0I come here frequently but unfortunately will NOT be back. The customer service from one lady in particular was so RUDE. When I got in line there was only a group of about 5 ladies in front of me who were all together so no one had a number bc it wasn’t necessary with them paying and me next waiting in line. I had called ahead to order a few dozen donuts so needed to pay, I waited in line behind the person in front of me to pay. As I’m waiting a few people come in behind me and stand in line as they arrive as well. I get to the counter and she yells “19” and says “ no, you can’t pay without a number” (mind you everyone was confused and had to ask where the numbers were because no one had one at this time except 1 lady behind me since we were waiting in line as we came in) thankfully the lady who walked in behind me told her -no I was there first waiting and to allow me to pay. The worker was then was huffing and puffing like she was annoyed because I didn’t physically have a number to give. Wish I just walked out and went to Liscio’s Bakery down the street. Terrible experience and RUDE! Won’t recommend again!
- IRIliza RenfroeNov 29, 20251.0UPDATE ** Absolutely awful customer service. I’ve gone into this business several times in the past to buy rolls when I was short and never had an issue. Today, I called to ask if I could purchase some rolls, and the way the kid on the phone laughed at me was completely mocking and disrespectful — like my question was a joke to him. The tone alone was enough to be offensive. When I asked him what the problem was with me simply asking, he rudely replied, ‘I don’t know why you’re calling me last minute,’ as if I had done something wrong just by reaching out. When I asked whether he thought that was good customer service, he actually said, ‘I think it is, yes.’ After I posted my review, the bakery responded publicly trying to reframe the situation by saying they couldn’t provide all the bread because they didn’t want to disappoint other customers. That was never the issue. I don’t care that they couldn’t give me the bread — I care that I was laughed at, spoken down to, and treated with disrespect for asking a simple question. Now they’re trying to change the narrative instead of taking responsibility for the rude behavior. This place has been around a long time and their quality is good, which makes this even more disappointing — but after this experience, I will never return. What a foolish way to damage a long-standing reputation.
Frequently Asked Questions About Aversa's Italian Bakery
What types of events do you cater?
Our catering services cover a wide range of events including communions, baptisms, milestone birthdays, funerals, and weddings. We're equipped to handle various occasions and celebrations.
Do you offer customizable menus?
Yes, we offer menu customization options. We're happy to work with clients to create personalized menus, with the understanding that customization may affect the overall cost of the catering service.
Can you accommodate dietary restrictions and allergies?
We are able to accommodate various dietary needs including allergies and gluten sensitivity. Our menu also includes a variety of vegetarian options to cater to different dietary preferences.
How far in advance should I book your services?
For large orders, we recommend booking at least 5 days in advance. However, we can typically fulfill smaller orders with just one day's notice.
What is included in your catering packages?
Our catering packages offer comprehensive services including delivery, setup, service, breakdown, and cleanup. Additional items such as cutlery and linens can be provided at an extra cost.
Do you provide tastings before booking?
We offer sample tastings at our retail store. These can be arranged by appointment to help you make an informed decision about our catering services.
What are your payment terms and cancellation policy?
We require full payment for all orders prior to the event. A deposit is also necessary to secure your booking. Please contact us for more details about our cancellation policy.
Do you offer on-site staff and bartending services?
Yes, we provide on-site staff including servers and bartenders to ensure your event runs smoothly.
How much food do you recommend for my guest count?
We provide food quantity recommendations based on our extensive catering experience. Factors such as the age of attendees and expected appetites are taken into consideration when planning and estimating food amounts.
What types of events does Aversa's Italian Bakery cater to?
We cater to a variety of events including communions, baptisms, milestone birthdays, funerals, and weddings, handling various occasions and celebrations.
Can I customize the menu for my event?
Yes, menu customization is available. We work with clients to create personalized menus, though customization might affect the overall catering cost.
Does Aversa's Italian Bakery accommodate dietary restrictions such as allergies or gluten sensitivity?
Yes, we accommodate dietary needs including allergies and gluten sensitivity, and offer a variety of vegetarian options.
How far in advance should I book catering services?
For large orders, we recommend booking at least 5 days in advance. Smaller orders can typically be fulfilled with just one day's notice.
What is included in your catering packages?
Our packages include delivery, setup, service, breakdown, and cleanup. Additional items like cutlery and linens can be provided for an extra cost.
Do you offer tastings before I book catering?
Yes, sample tastings are available at our retail store by appointment to assist in your catering decisions.
What are your payment terms and cancellation policy?
Full payment is required prior to the event, with a deposit necessary to secure your booking. Please contact us for detailed cancellation policy information.
Does Aversa's Italian Bakery provide on-site staff and bartending services?
Yes, we provide on-site servers and bartenders to ensure your event runs smoothly.
Where is Aversa's Italian Bakery located and what are its hours?
We are located at 801 Route 168 S Black Horse Pike, Turnersville, NJ 08012. Our hours are Monday-Saturday 7 AM to 6 PM, Sunday 7 AM to 5 PM, with holiday hours varying.
What nearby places can help me plan my visit to Aversa's Italian Bakery?
Nearby places include Heritage's Dairy Stores, a convenient grocery and convenience store perfect for quick stops; Cicchini Perry J DC chiropractor for health needs; and Custard Shack offering ice cream and smoothies, ideal for treats before or after your visit.