Smashburger

4.6
1709 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
225 Route 46 West, Totowa, NJ
07512, United States

Hours

Reviews

4.6
1,689 reviews
5 stars
1,332
4 stars
214
3 stars
61
2 stars
27
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the staff for being friendly, attentive, and helpful, with specific mentions of employees like Emma, Rosa, and Devion.

Food Quality

The food received high marks for being delicious, particularly the burgers and fries, although some customers noted recent changes that affected certain items.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing to a pleasant dining experience.

Atmosphere

Many reviews highlighted the welcoming and friendly atmosphere, making it a great place for casual dining.

Staff Recognition

Several employees were specifically recognized for their exceptional service, indicating a strong team dynamic and customer care.
  • OS
    Olga V. S.
    4 days ago
    5.0
    Food was good and came out quickly. Allysa who took my order was very kind and attentive.
  • SS
    sash
    Nov 13, 2025
    5.0
    The cashier Devion is the best! He welcomed my friends and I with a big smile. The food was so good. The burger meat literally falls apart in your mouth 🤤
  • CO
    christian ocampo
    Nov 13, 2025
    5.0
    This place is awesome. The food was done way faster than expected. The staff were polite. It was clean too
  • NN
    Nell
    Nov 3, 2025
    5.0
    Devion was great his service was excellent this was my first time here but because of his friendly service I will be back whatever stars he deserves I give to him very professional I enjoyed his service
  • KK
    Khalid
    Oct 23, 2025
    3.0
    Overall food quality is great, but they’ve made a few changes that kind of turn me off: 1. Gluten free bun used to be amazing, no they’ve switched brands and it falls apart before the burger gets to you. 2. They’ve added additional oil to the fries and it’s quite a bit too much. 3. Manager was seemingly being rude to his staff, but other employees were very kind. I’ll be back ofc when I get a craving for another burger! Hopefully they can make a few changes to get this place back to the top of our lists!

Frequently Asked Questions About Smashburger

What kind of food does Smashburger offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger in Totowa?

Smashburger in Totowa is open daily from 10:30 AM to 10:00 PM for dine-in and from 11:00 AM to 9:30 PM for delivery.