Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, incorrect orders, and unprofessional behavior from staff.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about fries and burgers.
Customer Experience
Several customers expressed dissatisfaction with the overall atmosphere and treatment received from employees.
Management Concerns
Frequent mentions of poor management practices and lack of accountability for staff behavior.
Drive-Thru Problems
Customers consistently noted issues with the drive-thru service, including long waits and order inaccuracies.
AJ
Allison J
Nov 11, 2025
1.0
I’ve only been to this location twice and have had an awful experience both times! First time there was some guy in the drive thru who barely spoke English to the point where he messed the order up on 3 different occasions. When I went back to try and tell him what was wrong he was lost and confused. I ordered spicy nuggets and got regular, I ordered a medium drink and got small, and then I ordered a burger with bacon and it came no bacon. When I said something about the burger instead of offering a remake like most places he offered me two small pieces of bacon on the side. I said I wasn’t going bakc there, then today I had a longer then expected shift at work. When I got off the only thing one was Wendy’s. I orders two things a biggie bag and then 3 tenders. Once I said I wanted to add tenders I very loud and rude “OMFG” came through the mic. Not sure what type of business is being run there but it needs to get addressed.
LC
Laura Coronado
Nov 5, 2025
1.0
NEVER COME TO THIS LOCATION!! It’s an absolute mess! Waited 30 mins in the drive thru lane to pick up my online order. I had to end up going inside and waited an additional 45 mins!! All that just to get the wrong order. I asked for a manager 10 times and no one came. They only had one person working on all of the orders and no one to help them. I don’t get how this location is still up and running with all of the terrible reviews and horrible staff/management. I wouldn’t recommend this place to anyone!!
CK
Cassie K
Nov 1, 2025
1.0
Probably one of the worst Wendy’s I’ve been to. I ordered online 15 minutes prior to arriving at the location’s drive through. When we arrived, the employee didn’t speak very good English, which I can understand and I tried to work with him, but he didn’t make any effort to help us get our order. There was also an employee outside, in pajamas, near the drive through, standing there watching us until she went inside, which was odd. There was no communication at all when our food would be ready. After 25 minutes, we received our food, which was cold and missing items. I’m not sure what was happening behind the scenes, but the experience was disappointing and tedious. There was no one else there, either, as we arrived around 9:45pm. Thankfully, I don’t live near the area and won’t ever have to come here again.
BS
Bella Simonds
Nov 1, 2025
1.0
Terrible. I placed a mobile order and was stuck waiting for 25 minutes while an employee in her pjs came out from behind the corner of the building behind my car and stood on her phone and stared. We then were given our food and it was ice cold and honestly unsafe to eat. I think hell is more uplifting than this buisness.
AL
Amanda LaMorgese
Oct 27, 2025
1.0
I am livid!!!!!! Im a gm at a restaurant so i know what i expect my employees to do/serve/act like etc... the fries i didnt notice until alllll the way back home another town over ( wasn't for me it was for my kid who hasn't been feeling well so I let her have whatever she wanted today) the fries literally took my kids tooth out it was that hard. I can tell you need to change your oil like yesterday not only were they burnt or re cooked there was 0 salt to make up for it. My kid would never even give me a fry and she threw both small fries right out. 20$ for what?!?!?!??!?!?!?? I want my money back honestly fsc should be revisiting there bc with the amount of customers you have a day the oil should be up kept much much better than that. Disappointed and now I know why I never allow her to eat there. Place has gone down hill for sure. I stopped going inside after the last time creeped me out and the cashier was grumpy and argumentative. Smfh
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Toms River, NJ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Toms River, NJ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (732) 929-9251.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Toms River Wendy’s serve breakfast?
Yes, this Wendy’s location in Toms River, NJ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Toms River?
The drive-through is open Monday from 1:00 PM to 2:00 AM, and Tuesday through Sunday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Toms River serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order delivery from Wendy's in Toms River?
Yes, delivery is available. Use the Wendy's app or visit order.wendys.com and enter your delivery address to see if delivery is available near you.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters. You can access it online by clicking the Nutrition & Allergens link under each menu item.
How can I contact Wendy's Toms River for feedback or questions?
You can call (732) 929-9251 directly, use the Customer Care live chat on the contact page, call 888-624-8140, or fill out Wendy's Customer Satisfaction Survey online with your receipt details.
What are the dine-in and takeout options at Wendy's Toms River?
Wendy's offers dine-in, drive-thru, delivery, and takeout options to serve customers in multiple convenient ways.
Are there any nearby recreational activities or attractions near Wendy's Toms River?
Yes, Fun Bags Cornhole Lounge, a sports and recreation venue, is nearby where you can enjoy some games before or after your meal.
What nearby automotive services are available close to Wendy's Toms River?
Nearby you can find K&M Tire & Auto, Valvoline Express Care, Extreme Kleen Wash & Lube, and Bubblez for various automotive repair, tire, and car wash services.
Are there other dining options near Wendy's in Toms River?
Yes, nearby dining options include Pizza & Panini for Italian cuisine, The Coffee Zone for breakfast and brunch, Chipotle Mexican Grill for Mexican food, and Toms River Diner offering American cuisine.