CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Toms River is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on food quality, with some customers praising freshness while others reported issues like overcooked items and missing ingredients.
Customer Service
Customer service experiences vary widely; some staff are noted for being friendly and helpful, while others received complaints for rudeness and inattentiveness.
Cleanliness
The restaurant is generally described as clean, but some reviews mention dirty tables and unsanitary bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Wait Times
Long wait times reported, especially in drive-thru and during busy hours, impacting overall customer satisfaction.
DA
Denise Avakian
6 days ago
5.0
Had a meeting here, good food and atmosphere
JM
Jennifer Melton
Oct 9, 2025
3.0
I've never been to this panera before. I'm sorry, but it just was not good at all to me.
I ordered one line the 4 cheese souffle and a caramel iced latte. When I picked it up, I had a spinach and bacon souffle. Apparently they didn't have any more when I placed the order and she wrote on the back of the ticket they were out, but I didn't see it because the receipt was stapled to the bag and it wasn't even a thought to turn the receipt over. I took it up to the cashier and she said there were some four cheese souffles in the oven and it would be about 9 minutes, so I said I'd wait.
In the meantime, I got my caramel latte - it didn't taste like caramel at all. The server explained that they only use caramel liquid and not drizzle, so she understands why it doesn't taste like caramel. So I asked her about the vanilla, and she said it was the same liquid stuff, so it may not taste like vanilla either. I asked her if she could switch to the iced Chai Latte since it was the same price, which she gladly did. But honestly when I took a sip, I felt sick - it tasted so processed and not like Chai Latte at all.
Not knowing what to do, I asked if she could exchange it for the blueberry lemonade, which she graciously did. She told me it was very sweet, but when I got it, it seemed a kind of bitter... just a weird flavor to me. I just tossed it.
Finally the four cheese souffle was ready. I went to get it and started eating - and it was overcooked, so much that the crust was dried out.
Look...maybe it was just me, but I just don't remember Panera being this bad. The service was great, but the food...not so much.
EM
Eileen Mamudoski
Oct 3, 2025
5.0
Food was good. Restaurant was nice. Bathroom needs some attention.
AT
Andrew Tobias
Oct 2, 2025
5.0
Very helpful staff and friendly.
JB
John Baker
Aug 25, 2025
5.0
The customer service is always friendly and uplifting, and no matter which chain I go to, the food is always phenomenal and fresh.
You don't have to wait too long. Just enough time to know that you are getting, I'm sort of prepared for you the right way.
However, they may provide just a little bit more proportions.