Dunkin'

3.5
219 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Toms River, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1781 Hooper Ave, Toms River, NJ
08753, United States

Hours

Reviews

3.5
219 reviews
5 stars
101
4 stars
28
3 stars
29
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to dissatisfaction.

Speed of Service

The drive-thru service was consistently noted as slow, with long wait times reported by multiple customers.

Cleanliness

Some customers mentioned cleanliness issues, particularly in the dining area and bathrooms.

Product Quality

While some enjoyed the coffee and donuts, others reported stale products and unsatisfactory food quality.
  • FR
    Francisco Robles
    Nov 16, 2025
    1.0
    My coffee was good. The lady tending the drive through was very rude. She greeted us with what do you want and after every item we ordered she asked “is that it is that it ?”. Food was cold.
  • SY
    Susann Y
    Nov 8, 2025
    1.0
    Ordered DECAF flavored iced coffee. Received regular. I watched her make it wrong. She made a new DECAF without any flavor. Tasted TERRIBLE. I will never go back there. They really have to pay attention when making an order. WILL NEVER GO THERE AGAIN. This isn't the first time.
  • TD
    Tyler Dietlmeier
    Oct 8, 2025
    1.0
    They messed up my order and then when I called to have it replaced, they said they were writing down my name and that they would fix it The next time I came in….. Then, when I came in, they refused to fix it and refused to give me the correct drink. And then sat there and argued with me in front of other customers over a 6 dollar drink. It’s not about the $ it’s the principal. Never would I go to this location again. SHOULD BE SHUT DOWN… I ASKED FOR TGE MANAGERS NAME AND THE GENTLEMEN BEHIND THE COUNTER said he is the manager and that his name is TJ…. Which is probably a lie. But he was the only guy working on this date and at this time. He should be fired. Place is filthy and they have NOTHING OUT for customers. Not sugar packets/ketchup …NOTHING!!!
  • JJ
    Josh Johnson
    Oct 1, 2025
    3.0
    Very slow drive thru. Never seems to move with any urgency like other locations.
  • GG
    GodOverDjinn
    Sep 27, 2025
    1.0
    Gets my coffee order wrong more often than not. Since today was the third time, I'm never going back.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Toms River, NJ?

Dunkin' is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.