Dunkin'

3.8
591 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Toms River, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
146 Route 37 E, Toms River, NJ
08753, United States

Hours

Reviews

3.8
591 reviews
5 stars
293
4 stars
108
3 stars
58
2 stars
24
1 star
108

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, burnt, or incorrectly prepared items.

Service Issues

Many reviews highlighted poor customer service, including long wait times, incorrect orders, and unfriendly staff.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty bathrooms and messy dining areas.

Management Problems

Reviews indicated dissatisfaction with management, particularly regarding staff training and inventory management.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • AM
    AnaVictoria Miranda
    1 day ago
    1.0
    These workers are the most incompetent and rudest people I have ever encountered. I ordered a caramel craze latte, a drink I order regularly, only to find that my order had absolutely NO caramel in it. When I pointed this out and requested extra caramel, they had the audacity to charge me for it! The manager approached me with an attitude, insisting that I needed to pay for the extra caramel, despite my polite explanation that there was hardly any caramel in my CARAMEL CRAZE LATTE. When I suggested that she could simply remake my drink, she walked away mid-sentence, completely disregarding my concern. Now it’s only $0.52 so in the grand scheme of things, it’s not that much money but it’s the freaking principle and the audacity to think you can give me a caramel craze latte with zero caramel in it then walk away when I ask you to redo the drink. Honestly, Dunkin', is this the level of service we can expect nowadays? For the past five years, I've tried to avoid this Dunkin' because time after time, I receive nothing but HORRIBLE drinks and TERRIBLE service. Today was no different, and it’s incredibly frustrating.
  • RF
    regina f2017
    6 days ago
    2.0
    I just ordered a protein latte & an avocado toast with specific instructions to make it "really toasted" as i do nowant it soggy. I got home & found out that it was barely toasted & of course soggy. What's the point of giving simple specific instructions if it's not going to be followed. Terrible
  • AP
    Anthony Pomponio
    Dec 28, 2025
    1.0
    Had a gift card food was disgusting coffee was full of grounds threw away gift card wouldn't go back for free
  • AK
    Aleksandra Kijek
    Dec 25, 2025
    1.0
    All the bad reviews are so true, it’s crazy how the prioritize the drive tru. Me and my boyfriend been waiting inside for 20 min while they didn’t even give us a coffee, we asked for a refund then they finally gave us the order yet missed the wraps ! Joke, don’t go there, ever
  • LP
    Lisa Pomponio
    Dec 13, 2025
    1.0
    Worst Dunkin I've ever been to. The most unfriendly staff ever, not 1 person did hello or had a smile on their face. The sandwiches we got were not good at all. Our coffee were filled with grinds horrible experience

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Toms River, NJ?

Dunkin' in Toms River, NJ is open daily from 4:00 AM to 9:00 PM.

Where is Dunkin' located in Toms River?

Dunkin' is located at 146 Route 37 E, Ocean, Toms River, NJ 08753, next to Checkers.