Dunkin'

Reviews

• AP

  Ana P

  Feb 21, 2026
  1.0
  Just went today 12:50pm! So they forget the hashbrowns, I go back to get them, no problem, and tell me why they processed to take out my other items I ordered out of the bag. It cant be that damn hard. Even with the sticker on the side they still took it out. Disgraceful. I’ve had nothing but mess up orders from this place, and the girl on the register, it hard to get a word out of her. I guess she doesnt want to be there. It’s my fault for continuing to go back, I guess I tried giving them the benefit of the doubt. 👎🏻 never again
• Q9

  Quran 99

  Feb 19, 2026
  1.0
  The food looks and tastes absolutely disgusting and the workers look so miserable and they are awful at their job. I really hope they get fired and I really hope this Dunkin closes this is disappointing. Idk how you guys are still opened.
• SK

  sara Kenawy

  Feb 18, 2026
  1.0
  Absolutely disgusting customer service all form. I ordered an avocado toast. I had a bunch of random disgusting black stuff all over it and there hashbrowns taste like metal.
• LS

  Laura Sackett

  Feb 12, 2026
  3.0
  Waited a minute for server to wait on us as she was cleaning racks. We ordered 1 sandwich & 1 bagel & 2 drinks and I ripped the server. Then we waited, and waited, and waited. Luke 10 minutes. Heard 1 bagel called and watched other patrons leave with our food. Brought up the receipt to the counteract appeared they realized they gave the order to someone else. So we went back to out table & waited & waited & waited more. Nobody brought our food. Finally went up to counter and someone gave us our bag which was behind the stands. No apology, no compensation, does not seem like there is any leadership or customer service at this location. Disappointing. Probably won't return to this location. 😔
• KK

  Kristen

  Jan 30, 2026
  1.0
  This location had been terrible with the speed of mobile ordering for just one iced coffee. I would mobile order (walk in) when I was leaving my house (10 mins away) and when I would get there, I'd still have to wait for my drink. I started to go to another location and had such a great experience. Decided to give them another chance, and it's been better... Until TODAY! Mobile ordered walk-in, but the front entrance (in) wasn’t accessible at all—only the exit (out) was plowed, and this Dunkin is on 37with no shoulder so I had to go around the block (no biggie- but dangerous). No parking on the cleared side either, so I had to use the drive-through (1 car was in front of me- and no line behind me). When I told the employee that I said I'd walk in, but going through the drive thru). Instead of understanding the situation, the drive-through employee gave me attitude and told me to “make sure you put drive through next time.” I told him the situation, and instead of being understanding, he had such an attitude. Maybe plow the entrance first? Unsafe setup and bad customer service. The employees at this location need some customer service training. I have gone to other locations before and put walk in, and have gone through the drive through instead with no issue. Seriously, you can't walk to the shelf and get my drink and give it to me? The owner better do some training and hire a better snow removal company, because they are loosing a LOTTTTTTT of business by not having a safe way to go to their restaurant!!!!!!!!

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