A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers reported poor customer service experiences, including rude staff and lack of assistance.
Product Quality
Frequent complaints about expired or spoiled products, particularly in the produce and bakery sections.
Pricing
Customers consistently noted that prices are high compared to competitors, leading to dissatisfaction.
Store Condition
The store is described as clean but outdated, with a need for improvements in organization and stock availability.
Staff Helpfulness
While some staff were praised for being friendly and helpful, others were criticized for being unprofessional and unresponsive.
MD
Martha Duque
Feb 16, 2026
1.0
I bought an Alfredo sauce two of them and was in a rush usually I come here shopping and there are not any issues but as I went to tell the customer service rep that I bought two sauces and they were expired but only brought one because I had put the other jar in the food already he was upset . I went to get the new sauces to exchange and some were expired as well as you can see in the picture . Just make sure to check dates as I made a mistake and not look at the dates .
AA
Abdullah Albarrak
Jan 31, 2026
5.0
I didn’t face any issue.
DB
David Berwald
Jan 30, 2026
1.0
There were few specials, mostly little price reductions. The produce was expensive, overbought and not fresh. In the milk case there was product, but it was at back of the case and I could not reach the one I wanted. There was no one nj e in meat to tell me if they have Cornish hens. Overall, I searched all-around, but there did not appear to be staff available to help.
BB
B.P
Jan 5, 2026
2.0
I have shopped at the Teaneck location for over 10 years. I used to go into the store and pick out my groceries. For the last couple of years, I have ordered online and picked up my groceries at the store. I have received expired items and moldy fruit periodically, including my most recent visit! Once I brought back grapes that were “bad” and was asked by a woman at the customer service desk if I took some out because the weight of the item on my receipt was different than the weight I brought back! Do you really think I would eat a bad batch of grapes?
The location is very convenient, and for the most part I am satisfied. I’m just asking the employees that are conducting inventory do a better job, and those packing the groceries for pick up, check the expiration dates. It’s a major inconvenience to come back to get a refund/exchange each time!
JM
Jeff Miller
Dec 29, 2025
2.0
Prices can be very high compared to other store chains.
What is Stop & Shop and how long has it been serving the community?
Stop & Shop is a neighborhood grocer focused on delivering a wide assortment at great value, serving the community for over 100 years.
Where is Stop & Shop located?
Stop & Shop is located at 665 American Legion Drive, Teaneck, NJ 07666, USA.
What are the opening hours of Stop & Shop?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery and pickup services?
Yes, Stop & Shop offers delivery and pickup options for customers who prefer to shop online or in-store.
How can I save money or earn rewards at Stop & Shop?
Customers can join the GO Rewards loyalty program to receive personalized offers and earn points redeemable for gas or groceries.
What special community programs does Stop & Shop support?
Stop & Shop is committed to fighting hunger through programs like the School Food Pantry to ensure no student goes to school hungry.
What services are available at Stop & Shop besides groceries?
Stop & Shop offers additional services including Peapod delivery, SCAN IT! Mobile app, RedBox rentals, UPromise, Western Union money transfer, Order It! service, and Coinstar kiosks.
Are there any convenient money services near Stop & Shop?
Yes, nearby you can find Coinstar Kiosk - Bitcoin ATM, Coinme financial service and ATMs, and Western Union money transfer services.
What entertainment and event venues are close to Stop & Shop?
Nearby entertainment options include RAIN Event Space for concerts, Rain lounge, LIFE Ultralounge dance club and bar, and Redbox rental kiosks for movies and games.
Are there any fitness and wellness centers near Stop & Shop?
Yes, you can find Different Breed Sports Academy for boxing, Express Fit Inc gym, Energy Chiropractic & Pilates, and Krav Maga Teaneck nearby for health and fitness needs.
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