Stop & Shop

4.2
1007 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
665 American Legion Drive, Teaneck, NJ
07666, United States

Hours

Reviews

4.2
1,007 reviews
5 stars
509
4 stars
295
3 stars
109
2 stars
44
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while a few praised specific employees for their helpfulness.

Product Quality

Several reviews highlighted issues with the freshness and quality of produce, including complaints about expired items and poor quality vegetables.

Store Cleanliness

The store is generally described as clean and organized, although some customers noted areas needing improvement, such as the deli and bakery sections.

Pricing

Customers frequently mentioned high prices compared to competitors, with some expressing dissatisfaction over perceived value for money.

Selection and Stock

While many customers appreciated the variety of products available, others complained about frequent stock shortages and the lack of certain items.
  • RC
    Ross Cohen
    Oct 6, 2025
    4.0
    The staff is always beyond polite and helpful. For a relatively small location (by today's standards) it has a decent selection across most categories. Produce, particularly fresh veggies are occasionally a bit roughed up. The interior needs a refresh and the loudspeaker system sounds awful.
  • GB
    Gregory Burkhead
    Sep 30, 2025
    5.0
    Great people. Easy to talk to. Service is good. I like the hot and ready food or cold sandwiches for lunch. They have sales often..
  • CD
    Claudia Duzla
    Sep 21, 2025
    1.0
    The deli at this place is not good. I was just there and there were 2 people one with a customer and the other one just “hanging out”, that man sees me and walks away. The man with the other customer called him and told him to help me out. He was not nice when I spoke with him, he also was wearing something that looked like a ski mask, which is completely out of place. He took my order and left of course with an attitude. 15 minutes passed and nothing happened, when I finally see him again, he was chatting with someone else and walking at the lowest speed you could ever see. Why have employees like that? I wasted my time since I was not willing to wait another 30+ minutes for him to “complete” my order. Why there’s no oversight and why have people doing a job and they don’t want to do? Unbelievable!!!!
  • KN
    K N
    Sep 13, 2025
    2.0
    I only come to this Stop and Shop because my elderly parents live close by. ShopRite is further for them and not an easy option. Every time I come to this supermarket I thank god I live in state where Publix is king. This place is dusty and the staff is about as helpful as a bag of rocks. It’s unorganized and never more than 2 cashiers at their busiest time. They are really pushing the self checkout as the only option which I won’t do. I wish Teaneck had a better option than this dusty outdated 80’s market. Don’t get me started on the iffy looking meat section. At least ShopRite has better lighting.
  • BC
    Barbara Carfagno
    Sep 6, 2025
    4.0
    Good selection...good.prices

Frequently Asked Questions About Stop & Shop

What is Stop & Shop and how long has it been serving the community?

Stop & Shop is a neighborhood grocer focused on delivering a wide assortment at great value, serving the community for over 100 years.

Where is Stop & Shop located?

Stop & Shop is located at 665 American Legion Drive, Teaneck, NJ 07666, USA.