Outback Steakhouse

4.4
2917 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Springfield off of Mountain Avenue.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
901 Mountain Avenue, Springfield, NJ
07081, United States

Hours

Reviews

4.4
2,917 reviews
5 stars
1,848
4 stars
600
3 stars
252
2 stars
83
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from staff, with specific mentions of individual servers who provided exceptional experiences.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with overcooked or poorly prepared dishes, particularly steaks.

Customer Experience

Several reviews highlighted positive dining experiences, but there were notable complaints about poor service and food preparation that led to disappointment.

Cleanliness

Some customers noted cleanliness issues, particularly in the restrooms, which detracted from their overall experience.

Takeout Issues

Multiple reviews indicated problems with takeout orders, including missing items and poor food quality upon delivery.
  • DT
    David Torres
    1 day ago
    2.0
    My issue is when you order food. Tonight I ordered again for pick up and I haven’t learned from the last three times that they’re gonna miss something they’re gonna get an order wrong they’re gonna overcook, etc.. and tonight’s issue was too full one they forgot my daughter’s drink, which shame on me for not noticing so I have to drive all the way back and then I added a picture here. The potato skin was like leather and overcooked, and the rest of it was just not appetizing. I’ve had good experience sitting in the restaurant, but I’ll never order and pick up again.
  • DP
    David Rebelo Pimentel
    Dec 28, 2025
    5.0
    I ordered curbside. The attendant was very attentive and pleasant. A great experience.
  • MS
    Maria Soto
    Dec 20, 2025
    1.0
    Absolutely the worst customer service! I went in to have dinner with my son we got seated by the hostess. The restaurant wasn’t even fully full slightly empty but all the workers were walking around. I was waiting for at least 30 minutes just to get greeted to put in a drink or appetizers but no! The other table next to us were getting the service they needed but I was completely ignored!!!! I gave them benefit of the doubt to wait but I was already annoyed by them constantly passing by my table without a word. I finally told me son let’s go, we got up and left and came to the Chinese restaurant next door. It’s sad that you can’t even be attended in a timely manner.
  • NT
    Nadira Tannall
    Dec 14, 2025
    1.0
    This is nothing but a big disappointment I have had the opportunity to eat in the restaurant and it was so good and I have decided to go back here and do a take out for my birthday dinner. I bought a lot of food and when I went home all the steak was burnt so bad it was bitter I couldn’t even bite into it, the blooming onion was so soggy it was disgusting. It’s so sad really that I couldn’t eat anything and my birthday dinner was ruined I called 8:30 pm a they said they are closed when the website clearly states they close at 9pm. I am so angry and honestly hurt because i spend so much money and was excited to share a good meal with my family and none of us could have eaten it. It was thrown to the garbage. What a disappointment. I will never ever again go back to this establishment.
  • AA
    Artem Altman
    Dec 10, 2025
    1.0
    Our waiter, Sally, started our very attentive. Then she sat down at am adjacent table for a conversation with some people - that's when service slowed to a halt. While waiting we played trivia on a tablet (there's one on every table). When we got the check turns our you're charged $2.99 for playing 👀

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.