Many customers praised the attentive and friendly service from staff, with specific mentions of individual servers who provided exceptional experiences.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with overcooked or poorly prepared dishes, particularly steaks.
Customer Experience
Several reviews highlighted positive dining experiences, but there were notable complaints about poor service and food preparation that led to disappointment.
Cleanliness
Some customers noted cleanliness issues, particularly in the restrooms, which detracted from their overall experience.
Takeout Issues
Multiple reviews indicated problems with takeout orders, including missing items and poor food quality upon delivery.
DT
David Torres
1 day ago
2.0
My issue is when you order food. Tonight I ordered again for pick up and I haven’t learned from the last three times that they’re gonna miss something they’re gonna get an order wrong they’re gonna overcook, etc.. and tonight’s issue was too full one they forgot my daughter’s drink, which shame on me for not noticing so I have to drive all the way back and then I added a picture here. The potato skin was like leather and overcooked, and the rest of it was just not appetizing. I’ve had good experience sitting in the restaurant, but I’ll never order and pick up again.
DP
David Rebelo Pimentel
Dec 28, 2025
5.0
I ordered curbside. The attendant was very attentive and pleasant. A great experience.
MS
Maria Soto
Dec 20, 2025
1.0
Absolutely the worst customer service! I went in to have dinner with my son we got seated by the hostess. The restaurant wasn’t even fully full slightly empty but all the workers were walking around. I was waiting for at least 30 minutes just to get greeted to put in a drink or appetizers but no! The other table next to us were getting the service they needed but I was completely ignored!!!! I gave them benefit of the doubt to wait but I was already annoyed by them constantly passing by my table without a word. I finally told me son let’s go, we got up and left and came to the Chinese restaurant next door. It’s sad that you can’t even be attended in a timely manner.
NT
Nadira Tannall
Dec 14, 2025
1.0
This is nothing but a big disappointment I have had the opportunity to eat in the restaurant and it was so good and I have decided to go back here and do a take out for my birthday dinner. I bought a lot of food and when I went home all the steak was burnt so bad it was bitter I couldn’t even bite into it, the blooming onion was so soggy it was disgusting. It’s so sad really that I couldn’t eat anything and my birthday dinner was ruined I called 8:30 pm a they said they are closed when the website clearly states they close at 9pm. I am so angry and honestly hurt because i spend so much money and was excited to share a good meal with my family and none of us could have eaten it. It was thrown to the garbage. What a disappointment. I will never ever again go back to this establishment.
AA
Artem Altman
Dec 10, 2025
1.0
Our waiter, Sally, started our very attentive. Then she sat down at am adjacent table for a conversation with some people - that's when service slowed to a halt.
While waiting we played trivia on a tablet (there's one on every table). When we got the check turns our you're charged $2.99 for playing 👀
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours for Outback Steakhouse in Springfield?
Outback Steakhouse is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer happy hour specials?
Yes, Outback Steakhouse offers happy hour every day from 4:00 PM to 6:00 PM.
What types of payment does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, Cash, MasterCard, and Visa.
Can I order food online or get delivery from Outback Steakhouse in Springfield?
Yes, you can order online for delivery, curbside pickup, in-store pickup, same-day delivery, and no-contact delivery through their online ordering link.
Does Outback Steakhouse accommodate customers with dietary restrictions such as gluten intolerance?
Yes, Outback offers a gluten-free menu with several recommended items. You can view it online for details.
Where is Outback Steakhouse located in Springfield?
Outback Steakhouse is located at 901 Mountain Avenue, Springfield, NJ 07081.
What attire is appropriate when dining at Outback Steakhouse?
The dress code at Outback Steakhouse is casual.
Are reservations accepted at Outback Steakhouse Springfield?
Yes, Outback Steakhouse accepts reservations but does not require them.
What nearby places can I visit before or after dining at Outback Steakhouse?
Nearby, you can visit the Echo Plaza Shopping Center for shopping, Vintage Coffee for a coffee break, or Lively Laser Tag for entertainment.
Is there a place to get a massage near Outback Steakhouse?
Yes, Golden Hands Massage Spa is close by and offers massage therapy services.
Can I find a gym nearby if I want to work out before or after my meal at Outback Steakhouse?
Yes, Planet Fitness and NBD Fitness gyms are located near Outback Steakhouse in Springfield.