Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 201 Route 22 East in Springfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently praised the burgers and fries for being delicious and fresh, with many considering them the best they've ever had.
Customer Service
The staff received numerous compliments for being friendly, professional, and attentive, with specific mentions of individual employees who provided exceptional service.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, including the dining area and bathrooms, contributing positively to the overall experience.
Order Accuracy
Several customers reported issues with incorrect orders, leading to dissatisfaction and frustration regarding the service.
Wait Times
There were multiple complaints about long wait times for food, particularly for online orders, which affected the overall dining experience.
BG
Bennet Gaming
Feb 8, 2026
4.0
The burgers are really, really good
MM
Maddie M
Feb 3, 2026
5.0
0
AA
America
Jan 23, 2026
5.0
Well done!!!
SR
Shirley Ramirez
Jan 3, 2026
5.0
Happy New Year! I was there today and the experience was a total vibe! The restaurant was clean and inviting. The cashier and people behind the counter were friendly and professional. The food was so fresh and delicious. They were Amazing! I highly recommend going to Five Guys, but in particular to this location. Shout out to the lovely Manager Isabelle who gave us our order. Thank you so much!!
MG
Marcelo Garcia
Dec 31, 2025
1.0
We placed an order for 10 sandwiches, every single one came in wrong, we called the store, got the Manager "Francisco" that couldnt speak english.
He stated he made the order himself, that every single sandwich was correct.
we spent close to $150.00 to end up in the garbage.
his answer was: Bring the sandwiches back, I'll take it apart and re-do it.
the only correct items on our order was the Coke.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 201 Route 22 East in Springfield accept reservations?
No, this Five Guys location does not accept reservations.
What are the regular dining hours for Five Guys in Springfield?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys Springfield, and when is delivery available?
Yes, delivery is available every day from 11:00 AM to 9:30 PM.
Does Five Guys Springfield offer pickup options?
Yes, they offer in-store pickup services.
What types of payment does Five Guys Springfield accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is the Five Guys Springfield location family-friendly and accessible?
Yes, this location welcomes children, has high chairs, wheelchair accessible entrances and restrooms.
How can I customize my order at Five Guys Springfield?
You can customize your burger with over 250,000 ways and choose from more than 1,000 milkshake combinations.
Are there nearby food options in Springfield to explore before or after visiting Five Guys?
Yes, nearby food options include 30 Burgers and Jersey Mike's Subs, great choices if you want variety in your meal.
What nearby shopping options are available near Five Guys Springfield?
Springfield Jewelry Plaza, Alpar Jewelry, DSW, and Barnes & Noble Café are nearby for shopping and casual dining.
Are there any nearby health and wellness facilities close to Five Guys Springfield?
Yes, MedExpress Urgent Care, Atlantic Health Urgent Care, Optum Urgent Care, and Jenny Craig Weight Loss Center are nearby for medical and wellness needs.
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