Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 201 Route 22 East in Springfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,116 reviews
5 stars
723
4 stars
251
3 stars
86
2 stars
29
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, attentive, and providing excellent service.
Food Quality
Customers generally enjoy the burgers and fries, noting their freshness and flavor, although some have mentioned issues with overcooked or soggy items.
Cleanliness
The restaurant is often described as clean and well-maintained, contributing positively to the dining experience.
Wait Times
Several reviews highlight long wait times for food, particularly for online orders, indicating a need for improvement in order management.
Pricing
Many customers feel that the prices are high relative to the food quality, with some expressing disappointment over the value for money.
- SRShirley RamirezJan 3, 20265.0Happy New Year! I was there today and the experience was a total vibe! The restaurant was clean and inviting. The cashier and people behind the counter were friendly and professional. The food was so fresh and delicious. They were Amazing! I highly recommend going to Five Guys, but in particular to this location. Shout out to the lovely Manager Isabelle who gave us our order. Thank you so much!!
- MGMarcelo GarciaDec 31, 20251.0We placed an order for 10 sandwiches, every single one came in wrong, we called the store, got the Manager "Francisco" that couldnt speak english. He stated he made the order himself, that every single sandwich was correct. we spent close to $150.00 to end up in the garbage. his answer was: Bring the sandwiches back, I'll take it apart and re-do it. the only correct items on our order was the Coke.
- NDNicole DestinDec 23, 20255.0My happy place! Food is always hot and fresh.
- DQDellie QuintanaDec 6, 20255.0Picked Up some food for a late Saturday Dinner and the workers (Kenneth, Michel and Steve were amazing. Hot Fries, well done burger, hot dog good. Shake delicious. Keep up the good work.
- NNNimaakoDec 3, 20255.0The team is so nice. They dropped my fries when I arrived for pick up which I appreciated... they were fresh and hot for snacking on my way home.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 201 Route 22 East in Springfield accept reservations?
No, this Five Guys location does not accept reservations.
What are the regular dining hours for Five Guys in Springfield?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys Springfield, and when is delivery available?
Yes, delivery is available every day from 11:00 AM to 9:30 PM.
Does Five Guys Springfield offer pickup options?
Yes, they offer in-store pickup services.
What types of payment does Five Guys Springfield accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is the Five Guys Springfield location family-friendly and accessible?
Yes, this location welcomes children, has high chairs, wheelchair accessible entrances and restrooms.
How can I customize my order at Five Guys Springfield?
You can customize your burger with over 250,000 ways and choose from more than 1,000 milkshake combinations.
Are there nearby food options in Springfield to explore before or after visiting Five Guys?
Yes, nearby food options include 30 Burgers and Jersey Mike's Subs, great choices if you want variety in your meal.
What nearby shopping options are available near Five Guys Springfield?
Springfield Jewelry Plaza, Alpar Jewelry, DSW, and Barnes & Noble Café are nearby for shopping and casual dining.
Are there any nearby health and wellness facilities close to Five Guys Springfield?
Yes, MedExpress Urgent Care, Atlantic Health Urgent Care, Optum Urgent Care, and Jenny Craig Weight Loss Center are nearby for medical and wellness needs.