Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 201 Route 22 East in Springfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,108 reviews
5 stars
717
4 stars
251
3 stars
86
2 stars
28
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are frequently praised for their friendliness and attentiveness, with specific mentions of employees like Kenneth and Mike for their exceptional service.
Food Quality
While many customers enjoy the burgers and fries, there are mixed reviews regarding the consistency of food preparation, with some reporting issues like soggy buns and limp fries.
Cleanliness
The restaurant is often noted for its cleanliness, although there are occasional complaints about unpleasant odors and dirty tables.
Pricing
Several customers feel that the prices are high for the quality of food offered, with some expressing that the cost is becoming prohibitive.
Wait Times
There are numerous complaints about long wait times for food, particularly during busy periods or when orders are not managed efficiently.
- BRBella RamirezNov 12, 20255.0One of my son‘s favorite place to eat. Every time we go we get the best customer service. They are always so friendly and accommodate all our request. Mike is phenomenal. He makes the best out of our visit. One of our top favorite place to visit. Great Job guys 👏
- ARAramis RodriguezOct 17, 20255.0This team of employees exemplify the highest level of customer service. Specific shout out to Kenneth who I’ve witnessed clean the restaurant with superior attention to detail and continuously provide customer service that deserves written recognition. Corporate take heed- this man is representing your establishment well. I felt compelled write this review as a result of feeling treated like a valued customer. You deserve a raise and promotion asap. Thank you Kenneth
- RJRebecca JayOct 16, 20255.0Mike the fry guy is the best person I have ever met! The store is always clean and friendly! The service is over the top amazing and I cant say enough about Mike.
- SGshark guyOct 7, 20255.0Our experience at this Five Guys location was exceptional. From the moment my family and I entered the restaurant, we were warmly greeted by every member of the staff. The level of customer service was outstanding, and the cleanliness of the establishment was impressive. The burgers were exceptionally flavorful — truly the best I’ve ever had. This location clearly takes pride in both its food quality and customer experience.
- GKGatuh KefirOct 7, 20255.0Everything about this Five Guys location was absolutely fantastic! From the moment my family and I walked in, we were warmly greeted by every single staff member. The service was outstanding, the restaurant was spotless, and the burgers were hands down the best I’ve ever had in my life. We’ll definitely be coming back!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 201 Route 22 East in Springfield accept reservations?
No, this Five Guys location does not accept reservations.
What are the regular dining hours for Five Guys in Springfield?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys Springfield, and when is delivery available?
Yes, delivery is available every day from 11:00 AM to 9:30 PM.
Does Five Guys Springfield offer pickup options?
Yes, they offer in-store pickup services.
What types of payment does Five Guys Springfield accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is the Five Guys Springfield location family-friendly and accessible?
Yes, this location welcomes children, has high chairs, wheelchair accessible entrances and restrooms.
How can I customize my order at Five Guys Springfield?
You can customize your burger with over 250,000 ways and choose from more than 1,000 milkshake combinations.
Are there nearby food options in Springfield to explore before or after visiting Five Guys?
Yes, nearby food options include 30 Burgers and Jersey Mike's Subs, great choices if you want variety in your meal.
What nearby shopping options are available near Five Guys Springfield?
Springfield Jewelry Plaza, Alpar Jewelry, DSW, and Barnes & Noble Café are nearby for shopping and casual dining.
Are there any nearby health and wellness facilities close to Five Guys Springfield?
Yes, MedExpress Urgent Care, Atlantic Health Urgent Care, Optum Urgent Care, and Jenny Craig Weight Loss Center are nearby for medical and wellness needs.