Dunkin'

3.9
187 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Springfield, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
30-37 US 22, Springfield, NJ
07081, United States

Hours

Reviews

3.9
187 reviews
5 stars
112
4 stars
24
3 stars
9
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and incorrect orders.

Inconsistent Hours

Several reviews mentioned confusion regarding the store's operating hours, with claims of it not being open 24 hours as advertised.

Positive Experiences

Despite some negative feedback, many customers praised the friendly staff and efficient service during busy times.

Food Quality

While some customers enjoyed fresh and tasty food, others complained about cold or reheated items.

Drive-Thru Efficiency

The drive-thru service received mixed reviews, with some customers noting quick service while others experienced long waits.
  • ZU
    Zaria Underwood
    Nov 8, 2025
    1.0
    11/8/2025 ——Placed an online order at 10:04pm arrived at 10:05pm. Location closes at 11pm so I arrived at a decent time. Pulled up to the speaker and waited for someone to answer…Nothing. I was sitting at the speaker for 5 minutes saying hello….Nothing. So I pulled up to the window. No one in site. I knocked on the window…Nothing. I even called the number posted, heard the phone ring but no one went to answer it. I was waiting for a good 10+ minutes but since I have to work tonight at a certain time I had to leave. I did not receive my order that I paid for at all. I also noticed a car ahead of me leave as well with no order.
  • MI
    Martine Innocent
    Oct 18, 2025
    1.0
    I ordered a coffee on October 18,2025.they did not make the coffee the way I wanted it.so I went inside the store so they could make it over.one of the guy was very rude,refused to listen to my concern ,and just offer to give me a refund.the manager had to sep in and had to make it for me .very unprofessional.
  • MH
    Monta Harris
    Sep 15, 2025
    5.0
    this is my favorite dunkin to go to! i love the service & atmosphere whenever i go inside. i go here almost every day lol!
  • CC
    Chelsa
    Sep 14, 2025
    1.0
    September 14, 2025 at 7:00-710pm Drive Through- My husband and I come here so often. We ordered 2 frozen drinks and he didnt understand how to make them, then proceeded to say the machine is down. We left to another location in Kenilworth.
  • AK
    Ashley King
    Jun 30, 2025
    1.0
    This is the third time i was charged more than my order. When questioned they seem to know exactly what they are doing. Beware. So not cool

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Springfield, NJ?

Dunkin' in Springfield, NJ is open every day from 3:00 AM to 11:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.