Chipotle Mexican Grill

3.4
1801 reviews
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About

Mexican Restaurant
Chipotle Union Springfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
101 US Highway 22, Springfield, NJ
07081, United States

Hours

Reviews

3.4
1,801 reviews
5 stars
714
4 stars
354
3 stars
169
2 stars
115
1 star
449

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Food Preparation

Customers frequently reported issues with food being undercooked, poorly prepared, or missing key ingredients.

Cleanliness

The restaurant was often described as dirty, with unclean tables and food preparation areas, leading to a negative dining experience.

Order Accuracy

Many customers experienced incorrect orders, missing items, and poor portion sizes, contributing to dissatisfaction.

Staffing Issues

The location is consistently noted as being understaffed, leading to excessive wait times and disorganization.
  • NG
    Neami Gebereyohannis
    Jan 3, 2026
    1.0
    very rude. i was here today (jan 3rd) at around 7pm and the first person i talked to (short haired girl) at the counter, was making side comments and had an attitude when i didn’t understand what she was saying. as i ignored her rudeness the first time, she went ahead and made a slick comment to her coworker about me again. i will never come back to this establishment and really regretted eating here. + my burrito fell apart which made it really messy to eat
  • BH
    Ben Hoiland
    Dec 14, 2025
    1.0
    Rude worker, food had been sitting, didn’t deice the entryway
  • KD
    Kenneth Doherty
    Nov 10, 2025
    5.0
    Got beansed
  • MM
    Manny
    Oct 17, 2025
    1.0
    1 on the register. 1 in the kitchen. 1 serving food. This is terrible. Been in line for almost 30 minutes. I’m actually in line right now😂😂 come on gang. Hire More People. Pay Extra on Weekends and Late Hours. Y’all charge us enough anyways🤷🏽‍♂️. Slime! I’m out.💚
  • AC
    Abiam Camacho
    Oct 16, 2025
    1.0
    Was here at 8pm today and the black female serving the food had a terrible attitude, honestly if it wasn’t for other time having good experiences here I wouldn’t be coming back again, everyone else’s was nice except her didn’t seem like she wanted to be there or even attend us, also didn’t put any effort into giving us a good portion of meat in our bowls.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in Union Springfield?

Chipotle Mexican Grill is located at 101 US Highway 22, Union, Springfield, NJ 07081, on the median on Rt. 22 near Macys Furniture Gallery and 24hr Fitness.

What are the operating hours for Chipotle Mexican Grill in Union Springfield?

The restaurant is open daily from 10:45 AM to 11:00 PM.