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Brand Certified

Chipotle Mexican Grill

3.0
(763 reviews)

About

Mexican Restaurant
Chipotle Springfield NJ is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
697 Morris Tpke, Springfield, NJ
07081, United States

Hours

Reviews

3.0
763 reviews
5 stars
271
4 stars
97
3 stars
59
2 stars
64
1 star
272

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including small portions, missing ingredients, and unsatisfactory taste.

Staff Attitude

Many reviews highlighted rude and inattentive staff, with several customers experiencing negative interactions.

Cleanliness

The dining area was often described as dirty, with complaints about unclean tables and overall unsanitary conditions.

Service Speed

Numerous customers noted slow service and long wait times, particularly for online orders.

Management Issues

Several reviews pointed to poor management and staffing problems, leading to a chaotic environment and frequent ingredient shortages.
  • KG
    Kristin Guzman
    3 days ago
    2.0
    came for a pick up order in my name when i asked for my order the lady was not very nice tossed the items at me that was missing for the side. when i got back to my job some of the items for the Quesadilla was not in the container that it comes in. i order some what a lot from here and the same lady is not nice,
  • LM
    Luz Montero
    6 days ago
    1.0
    I was at the hospital with my son and ordered a burrito bowl and it came with just rice chicken and beans nothing else after more than 5 hours at the hospital just wanting a decent meal I get such a disappointing bowl of food
  • RR
    Ronald
    Feb 17, 2026
    2.0
    I ordered a steak burrito…. They should’ve called it a rice burrito. Maybe I should’ve looked for a carne Asada burrito. $26 for a delivered “rice burrito” where’s the steak?
  • NR
    Nate Russell
    Feb 12, 2026
    1.0
    I was greeted with rolled eyes and a frown when I walked through the door. It was an hour before closing which is plenty of time to make a bowl. I understand everybody has bad days but it’s reasonable to have respect when you’re working. Not a great presentation.
  • IT
    Insiders Table
    Jan 26, 2026
    3.0
    We always go to this chipotle location because it is closest to us. The store is pretty small, and the tables are always dirty because no one ever cleans it up. We usually do takeout because the atmosphere is pretty disgusting. Every time I go to chipotle, I always get a burrito bowl: Here are all the toppings I've tried in my burrito bowl: White rice - I personally really like the white rice here. It is nice and fluffy, and has a almost buttery flavor. Chicken - the chicken at chipotle is also my all time favorite for burrito bowls. It has the perfect mix of buffalo and barbecue seasoning, and is perfectly soft and flavorful. Hot honey chicken - we didn’t find this chicken too spicy, but the honey added a nice sweetness. Sour cream - sour cream tasted regular, it was probably packaged. Guacamole - the guacamole is fine, but most of the time when we go it is already brown. Fajita vegetables - the fajita veggies have the perfect smoked flavor. However, we do find them a bit too soggy. Lettuce - the lettuce was fine, I hope it was washed. Cheese - they always put such a big portion of the cheese. It tastes like mozzarella. Black beans - the beans are fine, but I've never found them that flavorful. Roasted chili corn salsa - I love this salsa because the corn always adds the perfect sweetness. Fresh tomato salsa - this salsa is good. It has a lingering aftertaste that I can’t place the flavor of. Tomatillo green chili salsa - this is very spicy, and has a nice jalapeno flavor. Chips - I've found these chips too dry and bland for my liking. Some salt or seasoning would be good

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Springfield NJ?

Chipotle Mexican Grill in Springfield NJ is open every day from 10:45 AM to 11:00 PM.

Does Chipotle in Springfield NJ offer delivery services?

Yes, Chipotle in Springfield NJ offers delivery services.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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