Papa Johns Pizza

Reviews

• KM

  kira murphy

  Nov 1, 2025
  1.0
  They will overcook your pizza & tell you it's not overcooked then offer me 1 pizza for 2 burnt pizzas I already paid forDO YOURSELF A FAVOR DO NOT EAT HERE!!!!
• AA

  Amin Abid

  Oct 21, 2025
  1.0
  I’m extremely disappointed with my family’s recent experience at this Papa John’s location. We placed an order, paid for it, and never received our pizzas! The workers who my father tried to contact about the situation were uncooperative, and blatantly disrespectful. They refused to give back the money that was prepaid for the food then hung up the phone call rather than working to find a resolution. It’s unacceptable to take someone’s money and fail to deliver the order— This pizza was supposed to be a treat for our guest and their failure to deliver had completely left us disappointed and upset. For your next event, I highly recommended ordering pizza from somewhere more honest and dependable. Your money should be going towards a business that has integrity and cares for their customers and their experiences.
• SA

  Salik Ahmed

  Oct 21, 2025
  1.0
  I had a terrible experience with both the Papa John’s in Edison (Rt 27 near JFK Hospital) and the South Plainfield location on October 19th. I placed an order by phone through the Edison store, which transferred the order to South Plainfield since our location (MLK Cricket Ground) was in their delivery zone. I prepaid $57.98 — and never received the pizza. When I followed up, they claimed the driver called me and left after waiting 15 minutes. I was in the middle of a cricket match and didn’t realize I was supposed to be watching for a call — but no one attempted to deliver the food in person or leave any note. Since then, I have called both stores multiple times. The Edison manager, Rupender, was rude, dismissive, and even hung up the phone. The South Plainfield manager, Vikas, was equally unprofessional and refused to issue a refund despite clear proof that no pizza was delivered. This is an unethical and unacceptable way to treat paying customers. I had 20–25 people present who can confirm that no delivery ever arrived. I’m extremely disappointed and will never order from Papa John’s again unless this issue is resolved. Save yourself the frustration — these locations have zero customer service, no accountability, and no respect for honest customers.
• AA

  Afsheen Aquel

  Oct 21, 2025
  1.0
  I just to share our experience with papa John Pizza south plain NJ My husband ordered pizza from them on Sunday Around 20 people playing at Mlk And waiting for Pizza Pizza men came and called my husband accidentally he missed the call but in park there are 20 people right there waiting for pizza pizza driver should ask any one who order pizza instead of any effort he just call once and left. They all wait and then call and inform south plain papa John they don’t received pizza so just reimburse money my husband is a qualified person he is a physician at RWJ instead of help very rude behave from papa John manger Vikas did with him Instead of listen to him and helped he refused to give money back it’s a first time in USA We have experienced this There 20 people have evidence who were waiting out there .we will keep this matter to upper high level not because matter of money they misbehave With my husband and he tried to call Edison the manger of Edison also not helped he hang up ph on him.Vikas being very rude with my husband Request to high level of south plain field higher authority to tell their manger to respect their customers listen them and trained them right before hire them we protest all 20 people How come they disrespect such a qualified citizen of USS We all 20 people will report this behave of Mr Vikas who has done disrespect of my husband Slowly all 20 people will write reviews slowly we all demand to give some training to Mr. Villas how to deal customers and respect them And all 20 people know pizza was not delivered They will come forward soon
• TK

  Tazmeen Khan

  Oct 21, 2025
  1.0
  On October 19th, my family had an extremely disappointing experience with the South Plainfield Papa John’s. My father placed a delivery order to a nearby park where over 20 of our relatives were gathered. The driver called once, and when my father returned the call a couple of minutes later, the driver said he had already left and refused to come back—speaking to him rudely despite several people being available to receive the order. When my father contacted the store, a man identifying himself as “Vikas” claimed to be the manager but was dismissive, disrespectful, and hung up instead of resolving the issue, no manager by that name works there. This experience showed a serious lack of professionalism and honesty. We hope this issue is properly addressed to prevent it from happening to other customers.

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