Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor handling of complaints.
Food Quality
Inconsistent food quality noted, with some customers receiving cold or improperly prepared items, while others enjoyed fresh and hot meals.
Cleanliness
Concerns raised about cleanliness, particularly in dining areas and restrooms, with some customers reporting dirty conditions.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Atmosphere
The atmosphere received mixed feedback, with some appreciating the cleanliness and ambiance, while others found it lacking in warmth and friendliness.
RR
Randy Rangin
Nov 3, 2025
1.0
11/3/2025. Occurred at 4:07 PM. I accidentally pressed the counter button while I was in drive-through to order. I told them that I accidentally pressed the counter button and they said it was OK. The person working the front in a red fleece and hat, a little South American boy yelled to me “next time you have to come inside.” I confronted him inside with his smug attitude, but he was still adamant about me having to come inside to get my food. This is not a place of customer service when you have to start yelling at customers with a smug face. This is a town that doesn’t tolerate these type of things and please don’t hire these kind of employees.
CC
Che Caraballo
Oct 29, 2025
5.0
The team here work hard and give great customer service
RR
Ron “Medicare Ron” Rivers
Oct 27, 2025
1.0
Stopped for a Steak bagel no egg and I needed glasses to see the meat. I remember this sandwich and they Reduced the meat. Not surprised.
Please ask the Owner can we Use the Dinjng Area. Its 43 degrees outside and inside the restaurant. She asked me if I wanted to Eat In or Takeout. There is No heat. Now, Businesses have No Heat. Go Murphy! $10 and you're Not Happy with the Meal. The meat was not worth $4 😔😷
ordered mcdonald’s breakfast 2 minutes before 11 and when I went to go pick it up they canceled it because they no longer had the items and i wasn’t there before 11. i got there at 11:03 and went through the drive through for pickup. i have gone to this mcdonald’s for breakfast at 11:15 and asked them if they still were serving breakfast and they have said yes. horrible customer service said they couldn’t do anything but return the items, idk maybe you could make the food it was literally only 2 sandwiches, some hash browns and 2 drinks.
What are the regular operating hours of McDonald's at 909 Oak Tree Road, South Plainfield?
McDonald's is open from 6:00 AM to 11:00 PM on Monday through Wednesday and Sunday. On Thursday through Saturday, it operates 24 hours.
During what hours does the McDonald's drive-through operate?
The drive-through is open from 5:00 AM to 1:00 AM Monday to Wednesday, 5:00 AM to 4:00 AM on Thursday, 24 hours Friday and Saturday, and 4:00 AM to 1:00 AM on Sunday.
When can I get delivery from this McDonald's location?
Delivery hours are typically from 5:00 AM to 1:00 AM Monday through Wednesday, extended to 4:00 AM on Thursday, 4:00 AM to 4:00 AM Friday and Saturday, and 4:00 AM to 1:00 AM on Sunday.
What services does McDonald's offer at this location?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What payment options are accepted at McDonald's on Oak Tree Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's food online for pickup or delivery?
You can order online via the McDonald's website, their app available on iOS and Android, or through the direct delivery URL: https://mcdonalds.order.online/business/-5579.
Are curbside pickup and no-contact delivery options available at this McDonald's?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include the AT&T Store for mobile needs, ACME Markets for groceries, and Fitness 19 gym for a workout session.
Is there a fitness center close to McDonald's at Oak Tree Road?
Yes, Fitness 19 is a nearby gym where customers can exercise before or after visiting McDonald's.
What medical services are located near McDonald's on Oak Tree Road?
Several medical professionals and centers nearby include Nripen Dontineni, M.D., Arthur Cabales, M.D., and Kessler Rehabilitation, among others.