Location.com logo
Brand Certified

McDonald's

3.8
(857 reviews)

Business Details

(908) 222-2163
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
909 Oak Tree Road, South Plainfield, NJ
07080, United States

Hours

Reviews

3.8
857 reviews
5 stars
375
4 stars
198
3 stars
114
2 stars
52
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including undercooked items and stale food.

Cleanliness

Multiple customers noted that the restaurant was dirty, with unclean dining areas and restrooms.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect orders.

Staff Attitude

There were mixed reviews about staff attitude, with some praising friendly service while others reported rudeness.
  • BP
    Balusamy Palanisamy
    Jan 2, 2026
    1.0
    Worst customer support. Worst app. This app allowed me to order for the store not opened. Still struggling get my money back after 10 days.
  • AM
    Aarav Mattham
    Nov 6, 2025
    5.0
    This place sucks
  • RR
    Randy Rangin
    Nov 3, 2025
    1.0
    11/3/2025. Occurred at 4:07 PM. I accidentally pressed the counter button while I was in drive-through to order. I told them that I accidentally pressed the counter button and they said it was OK. The person working the front in a red fleece and hat, a little South American boy yelled to me “next time you have to come inside.” I confronted him inside with his smug attitude, but he was still adamant about me having to come inside to get my food. This is not a place of customer service when you have to start yelling at customers with a smug face. This is a town that doesn’t tolerate these type of things and please don’t hire these kind of employees.
  • CC
    Che Caraballo
    Oct 29, 2025
    5.0
    The team here work hard and give great customer service
  • RR
    Ron “Medicare Ron” Rivers
    Oct 27, 2025
    1.0
    Stopped for a Steak bagel no egg and I needed glasses to see the meat. I remember this sandwich and they Reduced the meat. Not surprised. Please ask the Owner can we Use the Dinjng Area. Its 43 degrees outside and inside the restaurant. She asked me if I wanted to Eat In or Takeout. There is No heat. Now, Businesses have No Heat. Go Murphy! $10 and you're Not Happy with the Meal. The meat was not worth $4 😔😷

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: