McDonald's

3.8
857 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
909 Oak Tree Road, South Plainfield, NJ
07080, United States

Hours

Reviews

3.8
857 reviews
5 stars
375
4 stars
198
3 stars
114
2 stars
52
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including undercooked items and stale food.

Cleanliness

Multiple customers noted that the restaurant was dirty, with unclean restrooms and dining areas.

Order Accuracy

Frequent complaints about incorrect orders and missing items were highlighted by several customers.

Staff Attitude

There were mixed reviews about staff attitude, with some praising friendliness while others reported rudeness.
  • BP
    Balusamy Palanisamy
    Jan 2, 2026
    1.0
    Worst customer support. Worst app. This app allowed me to order for the store not opened. Still struggling get my money back after 10 days.
  • AM
    Aarav Mattham
    Nov 6, 2025
    5.0
    This place sucks
  • RR
    Randy Rangin
    Nov 3, 2025
    1.0
    11/3/2025. Occurred at 4:07 PM. I accidentally pressed the counter button while I was in drive-through to order. I told them that I accidentally pressed the counter button and they said it was OK. The person working the front in a red fleece and hat, a little South American boy yelled to me “next time you have to come inside.” I confronted him inside with his smug attitude, but he was still adamant about me having to come inside to get my food. This is not a place of customer service when you have to start yelling at customers with a smug face. This is a town that doesn’t tolerate these type of things and please don’t hire these kind of employees.
  • CC
    Che Caraballo
    Oct 29, 2025
    5.0
    The team here work hard and give great customer service
  • RR
    Ron “Medicare Ron” Rivers
    Oct 27, 2025
    1.0
    Stopped for a Steak bagel no egg and I needed glasses to see the meat. I remember this sandwich and they Reduced the meat. Not surprised. Please ask the Owner can we Use the Dinjng Area. Its 43 degrees outside and inside the restaurant. She asked me if I wanted to Eat In or Takeout. There is No heat. Now, Businesses have No Heat. Go Murphy! $10 and you're Not Happy with the Meal. The meat was not worth $4 😔😷

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 909 Oak Tree Road, South Plainfield?

McDonald's is open from 6:00 AM to 11:00 PM on Monday through Wednesday and Sunday. On Thursday through Saturday, it operates 24 hours.

During what hours does the McDonald's drive-through operate?

The drive-through is open from 5:00 AM to 1:00 AM Monday to Wednesday, 5:00 AM to 4:00 AM on Thursday, 24 hours Friday and Saturday, and 4:00 AM to 1:00 AM on Sunday.