Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,180 reviews
5 stars
476
4 stars
286
3 stars
164
2 stars
72
1 star
182
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including wrong items and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Food Freshness
Several reviews mentioned that food was often cold or stale, with complaints about the quality of items served.
Cleanliness
The cleanliness of the restaurant received mixed feedback, with some customers noting clean facilities while others raised concerns about hygiene.
Mobile App Issues
Customers experienced problems with the mobile app, including inaccurate item availability and order processing delays.
- TCTed Chai1 day ago1.0“I suppose to have four orders of bagel.” “Yeah, I did not put that in. You still want it?” Then she double-charged me for the order
- PLP LudOct 31, 20252.0Idk ... waiting 12 min for Apple pie...
- JKJacob KingOct 27, 20251.0Food was so old, couldn’t even begin to imagine how long it had been sitting.
- MNMichael NixtOct 27, 20252.0They gave me the completely wrong burger of lesser value. I ordered (via the app) a double cheeseburger that was supposed to come with lettuce, onions and 2 patties. Also ordered no ketchup. Instead, I was given a value cheeseburger with only one patty and none of the toppings. It was drenched in ketchup when it wasn't supposed to be. While I am disappointed, the staff was friendly and service was quick.
- CCCarolina CanoOct 19, 20251.0I drove from another township. I am an avid BTS fan and I wanted to collect the TinyTan toys. I downloaded the McDonalds app and saw that Stelton Rd had ran out of TinyTan toys. I checked other locations, and this one (according to the app) advertised as if they had it. I drove all the way to 316 Durham Rd and went inside to politely ask to not get toys 9 and 11. I find out THEN that they no longer had TinyTan toys, and that they had run out. This is false advertising. If McDonald’s has an app, the restaurant should be responsible for making sure things reflect accurately on their merchandise. I am upset, because the only reason I ordered McDonald’s was for the toy collection. If there are no TinyTan toys, the app shouldn’t say the restaurant has them. I wish McDonalds would give some sort of compensation for this, because it really isn’t the fault of the customer, and I had no way of knowing the app was inaccurate.
Frequently Asked Questions About McDonald's
What are McDonald's delivery hours during weekdays?
McDonald's delivers Monday to Wednesday from 5:00 AM to 1:00 AM and Thursday from 4:00 AM to 8:00 PM.
Does this McDonald's location offer drive-through service, and what are its hours?
Yes, this McDonald's has a drive-through open daily from 5:00 AM; it closes at 1:00 AM Sunday through Thursday and at 2:00 AM on Friday and Saturday.
What payment options are accepted at McDonald's on 316 Durham Ave?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I place an order using McDonald's mobile apps?
Yes, you can order via McDonald's App available on the Apple App Store and Google Play Store.
What services does McDonald's at 316 Durham Ave provide?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 316 Durham Ave, South Plainfield, NJ 07080, USA.
What nearby convenience or gas stations are close to McDonald's on Durham Ave?
Nearby you can find QuickChek and Fuel One, both offering convenience store and gas station services, as well as coffee at Fuel One.
Are there any nearby medical or dental centers near McDonald's on Durham Ave?
Yes, Durham Dental Center and Braces and Smiles are nearby dental clinics, along with several doctors like Bao Tran, MD and J Patricia Dicarlo MD.
Is there any nearby ATM close to McDonald's for convenient cash withdrawal?
Yes, the PNC ATM is conveniently located nearby for customers needing cash.
What can customers do near McDonald's on Durham Ave after their meal?
Customers can visit nearby places like Lotus Suites USA hotel, or explore local businesses such as QuickChek convenience store or Fuel One gas station for additional needs.