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McDonald's

3.7
(1198 reviews)

Business Details

316 Durham Ave, South Plainfield, NJ
07080, United States
(908) 462-1877
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
316 Durham Ave, South Plainfield, NJ
07080, United States

Hours

Reviews

3.7
1,198 reviews
5 stars
491
4 stars
285
3 stars
166
2 stars
71
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and inefficiency.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Food Freshness

While some customers enjoyed fresh food, others complained about receiving cold or stale items.

Cleanliness

The cleanliness of the location received mixed feedback, with some praising it and others expressing concerns.

Pricing Concerns

Several customers noted that prices seemed high for the quality of food and service received.
  • VR
    Vivek Reddy
    Feb 24, 2026
    5.0
    Had a very good experience at McDonald’s. The food was fresh, service was quick, and the staff was friendly.
  • GM
    Gloria Macal
    Feb 9, 2026
    5.0
    Best food ever fresh and hot
  • YJ
    Yutao Jiang
    Feb 4, 2026
    1.0
    Absolutely unacceptable delivery experience. This order arrived in a state that makes it very clear this location has no quality control whatsoever, especially for delivery orders. The burger was not made according to the official recipe—ingredients were missing, the assembly was sloppy, and the taste was completely off. What arrived looked nothing like what was advertised on the menu. The most infuriating part was the severe under-portioning. Fries were reduced to a laughably small amount, sides were missing without notice, and the drink was filled with excessive ice to disguise the lack of actual beverage. I paid full price and received an obviously cut-down version of the meal. For a delivery order, where customers rely entirely on accuracy and consistency, this level of carelessness is unacceptable. This does not feel like an isolated mistake—it feels routine. The overall impression is that this store simply does not care about delivery customers at all. I strongly advise avoiding this location for delivery unless you’re comfortable receiving incomplete, poorly prepared food at full price.
  • SS
    Slay Slay
    Jan 28, 2026
    5.0
    love this mcdonald’s so much, the fries are always so fresh, i love it then i see it’s the same ladies working, their efficient always multi tasking, this young lady always seems to be working multiple positions at once, fries, dry through, counter, corporate needs to allow one more person working but they always do an amazing job
  • JJ
    Josh Javier
    Jan 11, 2026
    1.0
    I ordered an all-inclusive happy meal and they only gave me French fries 🍟 and for that reason I had to go out again to another one to buy it again

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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