Chipotle Mexican Grill

3.4
1843 reviews
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About

Mexican Restaurant
Chipotle South Plainfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6850 Hadley Road, South Plainfield, NJ
07080, United States

Hours

Reviews

3.4
1,843 reviews
5 stars
661
4 stars
411
3 stars
179
2 stars
101
1 star
491

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including rude staff, slow response times, and lack of training among employees.

Food Quality

Many reviews highlighted issues with food quality, including cold meals, small portion sizes, and unsanitary conditions.

Cleanliness

The establishment was frequently described as dirty, with unclean tables and food preparation areas.

Availability of Ingredients

Customers noted that the location often ran out of key ingredients, leading to dissatisfaction with their orders.

Overall Experience

The majority of reviews expressed disappointment, with many customers stating they would not return to this location.
  • MP
    Mogul Patel
    3 days ago
    1.0
    Sent in a complaint about this location 1 week ago with a caucasian manager who uses vulgar language, unprofessional, loud music late at night and is rude to a certain type of people. This manager is rude, curses in the store and jokes around with the employees. No response has been received from a district manager or corporate as requested. The new management at this location is terrible and they do not care about the customers or service anymore. If anyone knows HR or someone from higher management from the store please let me know so i can send the complaint over as customer support is just generic
  • IM
    Iron Man
    3 days ago
    1.0
    So I’ve been going to this chipotle for a few years now and the experience of paying for the portion that you are supposed to get has been fine until about 3 months ago where these employees want to act like their money is getting taken away each time they try to serve a good portion. Employees wanna under serve and the establishment still charge a crazy amount as if I was ordering a kids meal. What I’ve been seeing is employees scooping rice or chicken or steak etc and just knocking the spoon which makes some of the portion on it fall off and they serve it like they are portion control. I bet if it was vice versa and I was the one serving the employees and I only give them 4 pieces of a chicken and charge them double I’d be the one in the wrong right? Bottom line this location is so disappointing I hope these managers and restaurant owners change their ways
  • YS
    Yohan Shin
    4 days ago
    1.0
    Not sure whether the manager has a common sense. Store had a miscommunication and somebody picked up our food. The manager told us that somebody picked up the food and he is not making the order again. Dont order online. If somebody picks up your order, they will tell you good luck!
  • AF
    Anna Fay
    4 days ago
    1.0
    Corporate needs to come down and personally check this place out. It’s disgraceful. I just picked up my lunch and the burrito was so small I thought it was a mistake. It literally fit in the palm of my hand. I had to check and see if they gave me a kids menu item. Then the burrito bowl was ice cold and looked like half it was missing. Do yourself a favor… take the extra step and go to the one on George Street in New Brunswick. They are amazing and exactly what you would expect to get when spend $22.87 for two items. Never again will step foot in this place.
  • DP
    Dhruvik Patel
    Dec 24, 2025
    1.0
    Cold, sloppy, and thrown together like they didn’t care at all. Ingredients were uneven, and the bowl looked (and tasted) like an afterthought. Definitely not worth the price—won’t be coming back. Went to this location few times and walked out cause they were like we don’t have rice, we don’t have chicken so what is a customer suppose to add in their bowl when the base & protein is not even there to be serviced. This location needs to be closed down. Or under new management. It was not worth 29$ for 2 of these.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in South Plainfield serve?

Chipotle Mexican Grill in South Plainfield serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in South Plainfield?

Chipotle South Plainfield is open daily from 10:45 AM to 11:00 PM.