Chipotle South Plainfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted dirty tables and unsanitary conditions in the restaurant.
Portion Sizes
Customers frequently complained about small portion sizes and stinginess with ingredients.
Service Quality
Many reviews mentioned rude staff and poor customer service experiences.
Food Quality
Several customers reported issues with food quality, including undercooked rice and food poisoning.
Inconsistent Availability
Customers noted that the restaurant often ran out of menu items and had slow service.
SP
Shiv Patel
6 days ago
2.0
Staff hides the hot sauce bottles behind the cash register so no one asks for them, and then are rude/annoyed when you ask for a bottle. portions are eh. All young kids who work there just mess around talking to themselves instead of paying atten to the customer. they had to remake my burrito twice because he just wasn’t paying attention.
NP
NS and BNSF Railfan Productions
Nov 17, 2025
1.0
They made us order the quesadillas online but you can order the burritos at the desk?! It should be all things ordered at the desk. The thing is they took everyone else’s order but ours and a few other people feeling our pain they were extremely rude and disrespectful. Fountain drink machine broken took over a half hour to make our food & there could be a better chipotle then this one… this is bad service and it needs to be improved. Fix your place
GL
Gino Leonardis
Nov 11, 2025
1.0
I came in to get a bowl and for 2 meats half and half the one employee added too much meat and the manager charged me for double meat when I never asked for that. A bowl that should cost about $13 came out to $22. It’s just crazy how as a higher up employee can speak to a customer with a rude and nasty tone. I will not be coming to this chipotle anymore and hope that no other customers are talked to this way. But it’s just crazy again how I have to pay for there mistakes and I get an attitude at the end out of it when overall they should have handled it another way.
BA
Brianna Arellano
Nov 3, 2025
1.0
This location is the worst Chipotle in the area. The reviews speak for themselves as they are ALL HORRIBLE. It’s clear management doesn’t care as no issues have been resolved on this ongoing issue per reviews dating back to 9 months of the same issues. The staff always seems bothered with nasty attitudes and laziness. Out of food early and refuse to make more. Curious to know when the ACTUAL last call to make more fresh food is. They aren’t even properly trained as one worker didn’t know how to make a burrito and struggled for a long time. On top of the workers having friends sitting and talking while trying to take orders. Food portions are little when asked for more it seems like it’s an issue. It’s sad considering it’s in a good location to actually make good business. Seems like nobody will care until it’s too late avoid the area and drive to another location.
TO
Tania Ortiz
Nov 2, 2025
1.0
Terrible Experience – Avoid This Location
Came in with my family for a simple bowl order, and every single employee acted like we were inconveniencing them just by existing. Ordered three fountain drinks, but the soda machine had zero ice and every single soda was flat – not just one or two, all of them.
Went to the counter to politely ask for a refund on the fountain drinks so I could pay for glass bottles instead. The guy behind the register rolled his eyes, argued with me, and then called a coworker over to “test” the sodas like I was lying. After wasting 10 minutes going back and forth, he finally let me swap for bottles – no apology, just attitude.
By the time I sat down, our food was stone cold and gross. Completely ruined the meal.
This location has zero customer service, broken equipment, and staff that clearly hate their jobs. Never coming back. Save your money and go literally anywhere else.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in South Plainfield serve?
Chipotle Mexican Grill in South Plainfield serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in South Plainfield?
Chipotle South Plainfield is open daily from 10:45 AM to 11:00 PM.
Does Chipotle South Plainfield offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in South Plainfield?
It is located at 6850 Hadley Road inside the South Plainfield Shopping Center, next to Staples, Party City, and Red Lobster.
How can I order food online from Chipotle South Plainfield?
You can order online via the Chipotle app or their website at https://order.chipotle.com/.
Does Chipotle South Plainfield offer catering services?
Yes, catering and catering delivery services are available.
Is Chipotle South Plainfield LGBTQ+ friendly?
Yes, Chipotle South Plainfield welcomes LGBTQ+ customers.
Are there any party supply stores near Chipotle South Plainfield?
Yes, Party City is located nearby and is convenient if you want to grab party supplies before or after your meal at Chipotle.
What office supply store is close to Chipotle South Plainfield?
Staples is located next to Chipotle in the South Plainfield Shopping Center, making it easy to shop for office supplies around your Chipotle visit.
What other dining options are nearby Chipotle South Plainfield?
Nearby dining options include Red Lobster for seafood, Baja Fresh Mexican Grill for additional Mexican food choices, and Red Robin Gourmet Burgers for American cuisine.