Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.2
1,385 reviews
5 stars
715
4 stars
393
3 stars
178
2 stars
49
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others are reported as rude or unresponsive.
Checkout Experience
Long checkout lines and insufficient cashiers are a common complaint, leading to frustrating wait times for customers.
Product Quality
Concerns about the freshness and quality of produce and meat, with some customers reporting expired items and poor stock levels.
Store Cleanliness
Inconsistent cleanliness reported, particularly in bathrooms and certain departments, with some customers noting a need for renovations.
Pricing
Prices are perceived as higher than competitors, with some customers feeling they are being overcharged.
- RMRyan MDec 7, 20251.0What a horribly run grocery store. The lines are INSANE here. They don’t have enough cashiers. It’s also way more expensive. Avoid and go to Trader Joe’s or Whole Foods.
- MRMarcia R.Dec 3, 20254.0I am not really sure what the purpose of iRobit is, if it could direct you to an item you were having trouble finding, point out an on sale item, or price check? But rolling around crowding an already crowded area and literally having no discernable value to customers is just weird. Can it at least do ONE thing for the customer? Otherwise I like the store, parking sucks but it's a supermarket.
- ALAndre LNov 16, 20252.0Food. A lot of food they add to the price.
- JMJanet MackNov 16, 20255.0I was there on 11/15 in the seafood department to buy some salmon. Anthony was very helpful and polite. He provided very good customer service and did not mind taking the skin off of the salmon. Some people have an issue with taking the skin off.But I don't understand why since I'm the one that's paying for it.I guess they just don't want to do the extra work.But after all, they are still being paid.So I just don't understand what's the big deal. Also, he didn't mind going to the back to check for different sizes of salmon because the ones that were out did not meet my needs This might sound like a small thing, but it was a very big deal to me, considering that I wasn't feeling well and did not want to stand too long on my feet to prepare the salmon. Since he did this small favor for me, I was able to quickly go home and prepare my salmon and then relax. Anthony is an asset to this department and store. I had an unpleasant experience in the seafood dept earlier in the week and really was considering not returning but I won't mention any names.
- MSMike SchawelOct 27, 20254.0It is what it is. It's a an affordable grocery store with a lot of big brands. It's a great option for the thrifty folks.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in South Orange, NJ?
Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Where is Stop & Shop located in South Orange?
Stop & Shop is located at 407 Valley Street, South Orange, NJ 07079, USA.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services to customers.
What loyalty program does Stop & Shop offer?
Stop & Shop offers the GO Rewards loyalty program, which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online at Stop & Shop for delivery or pickup?
Yes, customers can shop online for either delivery or pickup at Stop & Shop.
How is Stop & Shop involved in the community?
Stop & Shop fights hunger through initiatives like the Stop & Shop School Food Pantry Program to ensure students do not go to school hungry.
What services are available at Stop & Shop?
Stop & Shop provides services such as Check It!, Peapod, Scan It!, Order It!, and Weigh It!.
What are some nearby financial services close to Stop & Shop?
Nearby financial services include Bank of America ATM, Coinstar, Bank of America, and Santander Bank ATM, which can be convenient for customers needing banking or money services before or after their grocery shopping.
Are there any fitness centers near Stop & Shop?
Yes, Blink Fitness and Run Jump Lift gyms are located nearby, allowing customers to combine their grocery shopping trip with a workout.
What dining options are available near Stop & Shop?
Nearby dining options include mozzarella (an Italian and pizza restaurant) and J and J Caribbean Restaurant, where customers can enjoy a meal before or after their shopping visit.