A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Mixed reviews on customer service; some employees are friendly and helpful, while others are reported as rude or unprofessional.
Checkout Experience
Long checkout lines and insufficient cashiers are a common complaint, especially on weekends.
Product Quality
Concerns about expired products and poor quality in the meat and produce sections, with some customers expressing dissatisfaction with stock levels.
Store Cleanliness
The store is generally reported as clean, but there are significant complaints about the condition of employee bathrooms and some areas needing renovation.
Pricing
Prices are perceived as higher than competitors, leading some customers to seek alternatives.
HF
hillary feldman
Nov 16, 2025
5.0
For food stop and shop has the lowest price food and the healthiest tastiest food I can find
AL
Andre L
Nov 16, 2025
2.0
Food. A lot of food they add to the price.
JM
Janet Mack
Nov 16, 2025
5.0
I was there on 11/15 in the seafood department to buy some salmon. Anthony was very helpful and polite. He provided very good customer service and did not mind taking the skin off of the salmon. Some people have an issue with taking the skin off.But I don't understand why since I'm the one that's paying for it.I guess they just don't want to do the extra work.But after all, they are still being paid.So I just don't understand what's the big deal. Also, he didn't mind going to the back to check for different sizes of salmon because the ones that were out did not meet my needs This might sound like a small thing, but it was a very big deal to me, considering that I wasn't feeling well and did not want to stand too long on my feet to prepare the salmon. Since he did this small favor for me, I was able to quickly go home and prepare my salmon and then relax.
Anthony is an asset to this department and store. I had an unpleasant experience in the seafood dept earlier in the week and really was considering not returning but I won't mention any names.
MS
Mike Schawel
Oct 27, 2025
4.0
It is what it is. It's a an affordable grocery store with a lot of big brands. It's a great option for the thrifty folks.
SD
Susan Dimarco
Oct 19, 2025
1.0
To the store manager you need more cashiers on Sunday afternoons, horrible now to wait 45 minutes to check out. Store changing not for the better. You employee at the hot food area is rude and sarcastic. Called about that in the past
What are the operating hours of Stop & Shop in South Orange, NJ?
Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Where is Stop & Shop located in South Orange?
Stop & Shop is located at 407 Valley Street, South Orange, NJ 07079, USA.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services to customers.
What loyalty program does Stop & Shop offer?
Stop & Shop offers the GO Rewards loyalty program, which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online at Stop & Shop for delivery or pickup?
Yes, customers can shop online for either delivery or pickup at Stop & Shop.
How is Stop & Shop involved in the community?
Stop & Shop fights hunger through initiatives like the Stop & Shop School Food Pantry Program to ensure students do not go to school hungry.
What services are available at Stop & Shop?
Stop & Shop provides services such as Check It!, Peapod, Scan It!, Order It!, and Weigh It!.
What are some nearby financial services close to Stop & Shop?
Nearby financial services include Bank of America ATM, Coinstar, Bank of America, and Santander Bank ATM, which can be convenient for customers needing banking or money services before or after their grocery shopping.
Are there any fitness centers near Stop & Shop?
Yes, Blink Fitness and Run Jump Lift gyms are located nearby, allowing customers to combine their grocery shopping trip with a workout.
What dining options are available near Stop & Shop?
Nearby dining options include mozzarella (an Italian and pizza restaurant) and J and J Caribbean Restaurant, where customers can enjoy a meal before or after their shopping visit.