Dunkin'

3.7
259 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve South Orange, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2 S Orange Ave, South Orange, NJ
07079, United States

Hours

Reviews

3.7
259 reviews
5 stars
114
4 stars
52
3 stars
37
2 stars
14
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often making mistakes with orders.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including wrong drinks and missing items.

Cleanliness

Several reviews mentioned that the location was dirty, with food on the floor and unsanitary conditions.

Speed of Service

Customers experienced slow service, with long wait times despite having multiple employees present.

Product Quality

Feedback indicated dissatisfaction with the quality of food and beverages, including stale donuts and poorly made drinks.
  • JL
    Jeffrey C. Lu
    Nov 7, 2025
    1.0
    absolutely the worst dunkin donuts location i have ever had the displeasure of experiencing. i used to come here with my toddler because she likes their hash browns. however the staff here are completely incompetent. the last time we were there, we occupied a table and had clearly left drinks and food on the table, as well as two of my daughter’s toys on the table to indicate it was occupied while we were waiting on line to order more food. during this time, another customer had told an employee to clear the table. this customer was clearly wrong to begin with, but the employee went ahead and THREW OUT all of our food, drinks, and even my DAUGHTER’S TOYS in the trash. completely unprofessional. i made the employee retrieve the toys from the garbage and clean them, which was the least they could do. would give this venue 0 stars if i could.
  • BJ
    Brittany Joseph
    Oct 25, 2025
    3.0
    They messed up my drink and put another kind of syrup in it, it doesn’t taste right
  • AA
    Ashley
    Oct 25, 2025
    1.0
    Incredibly rude and lazy workers. refused to cut and butter my bagel twist (most locations will do it, plus this location cuts and butters regular bagels so what’s the difference??) and when I insisted they at LEAST cut it, the spiteful lady literally cut it down the middle vertically (not in half like it usually should be) with a butter knife instead of a bread knife. They also only gave one tiny pack of butter for the entire thing, and when I asked for another pack the cheapskate workers tried to tell me it’s 50 cents… FOR ONE TINY PACKET OF BUTTER? Omg just ridiculous, please save your money and don’t even go here. Waste of time
  • KW
    Kayla Williams
    Sep 6, 2025
    1.0
    Terrible customer service from staff and managers majority of the people are incompetent or simply don’t care took more than 3 times to get a drink right and still tasted horrible
  • KA
    Kianah A
    Sep 6, 2025
    1.0
    This may have been one of the worst services I’ve ever received. I was there for 15 minutes. They made my drink four times. It was still incorrect when I asked them to rectify it by either making it a larger size or providing a donut, etc. they refused even the manager. After spending five dollars on a small coffee. It was still incorrect and a waste of time. And I knew it was incorrect because my friend got the same exact thing they looked and tasted completely different

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in South Orange, NJ?

Dunkin' in South Orange, NJ is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.