Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,384 reviews
5 stars
654
4 stars
362
3 stars
186
2 stars
52
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with complaints about staff attitudes and mistakes in orders.
Food Quality
While some customers enjoyed the food, there were frequent complaints about incorrect orders, missing items, and food not being fresh.
Cleanliness
The restaurant was noted as clean by several customers, although some mentioned issues with food quality.
Long Wait Times
Customers frequently experienced long wait times, especially during busy hours, leading to frustration.
- SAS AhmadDec 26, 20252.0Go here if you have too much time to waste. Customer service is also poor
- AGAmanda GDec 22, 20253.0Food is great every time. It’s the service that is lacking. They tend to be rude and sound miserable. There’s probably only one person that is ever decent. My question and concern is HOW are you guys going to start charging for sauces and not put them in the bag. I checked thinking I’m good because sometimes they’re hidden underneath but I got home and there’s nothing. Mind you they also tend to leave the window right away right after handing you everything so you can’t ask them for anything until you can wave someone down.
- SSSALENADec 12, 20251.0Went to this Wendy’s today and the ladies in the drive thru clearly didn’t want to work. No coffee for some reason and then after I purchased 2 combos and spent 30 bucks they refused to give me a single sauce without paying extra. How do you refuse to provide a sauce with 2 meals with fries that the customer spent $30 on? They were rude about it too and that made zero sense. Not going back here again and I was going often.
- FCFelix CruzNov 9, 20255.0Good 👍
- MAMarcos AnteloNov 3, 20251.0The young man and woman working on the night of 11/3/25 are always lazy and rude at this location. Refused to remake an uber eats order stolen by another person, even with the Uber agent calling them to request a remake. Horrible attitude as always.
Frequently Asked Questions About Wendy's
Is S. Hackensack Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in South Hackensack, NJ?
The drive-through at Wendy's South Hackensack location is open 24/7, from 4:00 AM to 3:59 AM every day.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's location offers delivery where available and takeout. You can order through their app or website.
Is the South Hackensack Wendy's open for dine-in and breakfast?
Yes, the Wendy's in South Hackensack serves breakfast and welcomes dine-in customers.
How can I check the menu prices and nutrition information for Wendy's South Hackensack?
Menu prices and nutrition info can be found on Wendy's official menu website or mobile app, where you can customize orders and see updated nutrition statistics.
How can I contact Wendy's South Hackensack for questions or feedback?
You can call the location directly at (201) 229-1619, use their customer care live chat on the website, or fill out their customer satisfaction survey online.
What payment methods does Wendy's in South Hackensack accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where can I find Wendy’s gift cards and check their balance?
Wendy’s gift cards can be purchased in-restaurant, through various retailers, or online at the Wendy’s gift card portal. You can check your balance online as well.
Are there any automotive service providers near Wendy's South Hackensack?
Yes, nearby automotive services include VMC AUTO Center LLC, European Auto Expo, Magic Auto Sales, and Venture Motor Cars, useful if you need vehicle maintenance before or after your visit.
What nearby accommodations are available for travelers visiting Wendy's in South Hackensack?
Nearby hotels include Super 8 Motel and Knights Inn South Hackensack, ideal for travelers who want a convenient meal spot like Wendy’s during their stay.
Are there any nearby dining options or entertainment close to Wendy’s in South Hackensack?
Yes, nearby dining options include Fat Bastard and Sons Restaurant (Italian and pizza), Brooklyn Grill (American), Sushi Village, and Cafe Gossip. For nightlife, Tikilounge46 bar and World Video are close by for entertainment.