Stop & Shop

Reviews

• NS

  Nico Samneil Salado

  3 days ago
  5.0
  Clean and organized store. Ample of parking space. I’m just sad that this branch does not have the cheesecake factory bread. Nonetheless a good store to shop for essentials. Their store brand products are good quality.
• TR

  Teri Rygiel

  Nov 13, 2025
  5.0
  Their produce department is second to none! Can't even find one bad grape!
• TY

  Tom Y

  Nov 3, 2025
  1.0
  Goods are extremely overpriced. Can you believe 6 packs 16.9FL OZ diet coke cost $7.69?????
• MF

  mark ferraro

  Oct 25, 2025
  5.0
  Stop n Shop pharmacy is the most organized with its most friendly and outstanding staff. The pharmacist are very professional and always willing to precisely answer any question and offer any help. It's a pleasure going there. Thank You for being there. Skippy
• SM

  Stephanie Merquez

  Oct 14, 2025
  1.0
  Attention: Management I am writing to file a formal complaint regarding the behavior of one of your employees, “Wanda,” at the Somerset NJ Easton Ave Stop & Shop on October 13, 2025. Yesterday evening, my three-year-old was running a fever, and I could not locate my thermometer at home. I decided to visit your store, where I regularly shop, to purchase one. I arrived approximately six minutes before closing, at 9:54 PM. The doors were already locked, but an employee kindly opened them and apologized, allowing me to quickly enter. Being familiar with the store’s layout, I went straight to the medical aisle. At approximately 9:57 PM, as I was heading toward the exit, I heard a woman loudly say, “Ummmm helloooo, we are closing.” I responded politely, letting her know I only needed a moment. I immediately began to exit the store — I did not locate a thermometer, and I was not attempting to make a purchase at that point. As I was walking out, the same employee, “Wanda,” approached me and said, “You gotta go!” I reassured her that I was leaving and would be out of the store by 9:58, before the 10:00 PM closing time. She then looked at her watch and said, “It’s 10!” I pointed out that my iPhone, which displays accurate time, showed 9:57 PM. Her response was, “I don’t care what your iPhone says, my watch says 10, so it’s 10 — you gotta go.” As a business owner of three franchises and my own practice, I hold customer service to the highest standard. The way I was spoken to — while calmly exiting the store with urgency due to my sick child — was completely unacceptable. I do not wish for anyone to lose their job, but I strongly encourage management to review the camera footage from 10/13/25 around 9:55–10:00 PM. The footage (and any available audio) will clearly reflect my account of events. I respectfully request that proper training and accountability measures be taken to ensure that customers are treated with professionalism and respect, even close to closing time. I will also be following up with both store management and corporate to ensure this matter is appropriately addressed. I will also follow up via certified letter to this location and email , I will CC all management to ensure I include all. Thank you for your time and attention to this matter.

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