Food Quality
Customers generally praised the bagels and breakfast items, noting freshness and good flavor, though some reported inconsistencies in food preparation.
Service Issues
Multiple reviews highlighted poor service experiences, particularly with specific staff members, leading to frustration among customers.
Pricing Concerns
Several customers expressed dissatisfaction with pricing discrepancies between online menus and in-store charges, feeling misled or overcharged.
Atmosphere
The shop has a cozy atmosphere, but some customers noted limited seating and a lack of cleanliness in certain areas.