Dunkin'

4.1
305 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Somerset, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
464C Elizabeth Ave, Somerset, NJ
08873, United States

Hours

Reviews

4.1
305 reviews
5 stars
176
4 stars
62
3 stars
21
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and quick service, while others report rude staff and frequent order mistakes.

Food Quality

Many customers express dissatisfaction with food quality, citing stale donuts and cold items, while others enjoy specific menu items like bagels and sandwiches.

Cleanliness and Atmosphere

The location is generally noted for being clean and well-maintained, with some customers appreciating the recent renovations.

Order Accuracy

There are numerous complaints about incorrect orders, particularly with food items, indicating a need for better training and attention to detail.

Drive-Thru Experience

The drive-thru service is often criticized for long wait times and poor communication, although some customers report efficient service during less busy times.
  • KC
    Kester Christian
    4 days ago
    1.0
    Order a chicken & pepper wrap through the drive thru had to pull aside and wait which wasn't a big deal but once I got to work and went to eat the wrap look like something was thrown together ends was burnt and then it wasn't even cook good was cold on the inside and it tasted horrible.
  • CD
    Caprisha Davidson
    Nov 14, 2025
    1.0
    I had a very disappointing and uncomfortable experience at this Dunkin’ Donuts location in Somerset, NJ. I visited on Wednesday around 9:30–10 AM, and the employee working the drive-thru was extremely rude from start to finish. When I tried to place my order, he rushed me and seemed annoyed that I needed a moment. When I got to the window, I asked to add my Dunkin’ rewards, but he told me he had already scanned the payment and made no effort to help fix it. To make matters worse, when he handed me my order, I politely asked for ketchup. Instead of simply giving it to me, he told me I “should look in the bag first before asking.” His tone and attitude were completely uncalled for and made me feel very upset and uncomfortable. Customer service like this is unacceptable. I hope management addresses this behavior because no customer should be treated this way.
  • AA
    Alisha Ali
    Nov 4, 2025
    1.0
    As a hijabi Muslims they hid bacon pieces in my cream cheese and bagel, the lady at the front was sweet she was compliant but I went on Tuesday at 10:56 and the man who made it has a bun and thre the bagel at us I am so glad I checked cause I usually dont check before eating but he gave me the reason to. So to the person who did it God Bless you 😘 mwah khara
  • DS
    Damaris Lopez Salinas
    Oct 25, 2025
    4.0
    Me gusta la experiencia, te atienden rápido el café no está muy dulce y tampoco lo queman tanto como en otros lugares, me encanta 👍🏽
  • JM
    Justin Marenzana
    Sep 28, 2025
    1.0
    Be sure to check your cup before you drive away. I was given a cold brew with a hole in the cup that spilled all over the inside of my car. The girl at the drive thru must’ve known there was a hole because she gave me extra napkins with my drinks. Thanks Dunks for the new coffee stains in my car!!

Frequently Asked Questions About Dunkin'

What are the regular store hours for Dunkin' in Somerset, NJ?

Dunkin' in Somerset, NJ is open Monday through Saturday from 4:30 AM to 9:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' Somerset offer delivery and pickup services?

Yes, Dunkin' Somerset offers both curbside pickup and delivery services.