Chipotle Turnersville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing food poisoning and others praising the freshness and taste.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Portion Sizes
Several reviews mentioned dissatisfaction with portion sizes, claiming they were not worth the price paid.
Online Ordering Problems
Customers expressed frustration with the online ordering system, including issues with order accuracy and availability.
BC
Bobbie Clary
3 days ago
5.0
Generous with portions
KH
Kurine Herbert
4 days ago
1.0
Worse experience ever. Food had multiple pieces of hair in it. Calling the phone number listed on the website is a waste of time because its not the number to the store.
AB
Ashley Bromiley
Dec 12, 2025
1.0
Probably the worse place to get food. I ordered food last week and all I got was a bowl of rice and cheese. I reached out and was given a coupon for a free meal. So I used it today, received someone else’s order. It was my bag but someone else’s food inside. I ordered a bowl and there was a burrito. Just super confused how hard it is for someone to read an order and put it together correctly and put it in th correct bag. … never coming back
SP
Stanford For Identity Protection
Dec 8, 2025
2.0
This chipotle was not very good. They charge everything (even extra tortilla), and the lady I ordered with asked me if I liked chipotle, insinuating she didn’t. Why would anyone eat at a place that even the people who work there don’t like? The quality has gone down at this location over the past 5 to 10 years and since this time it gave me bad gi stomach after, I don’t think I can keep going.
DD
Davriana
Dec 6, 2025
4.0
I am a vegan I’ve been coming here for years I also used to work here when I was 16 so I know how things work. I would just like to let you all know if you could just be more accommodating towards people with dietary needs. I find myself always having to over explain myself at every chipotle that I go to. This is the only one that I like, even going to because, They’re usually very accommodating.
I just saw cheese in the lettuce and I just don’t want cheese in my lettuce. I don’t eat cheese I can’t.
And I saw a Barbacoa meat in the guacamole that’s why I asked for a fresh batch.
Cross-contamination is very important to me because I don’t eat meat or consume dairy
The woman, I don’t know her name, but she’s very kind and never gives me a hard time she is the most accommodating
I appreciate that she was accommodating to me and got the fresh guacamole and the lettuce from out of the fridge. I really do appreciate that. The only thing was I wanted to ask for was extra lettuce, but I didn’t have a chance to. I was very anxious and couldn’t wait to leave. I have anxiety disorder and wished I could turn the switch off but in situations I can’t help myself but freeze up. Luckily, I have some lettuce at home and I’ll just chop up some extra lettuce because it is a veggie bowl it wasn’t her fault I should’ve spoken up but I was stressed because the worker didn’t understand what I was saying. Next time, I’ll try my best to speak up, but it’s really hard when you have anxiety disorder and you get anxious because people aren’t really hearing what you’re saying.
Thank you so much for trying people constantly give me a hard time for their lack of understanding not everyone consumes dairy and meat. I was still nice enough to leave a few dollars tips as I always do. I just would like to be heard sometimes at Chipotles I am vegan and it’s hard to get food around here in this area!
I’m lactose intolerant (I have terrible reactions to dairy)
And I also can’t digest meat very well as I get sick from it
I have personal stomach issues I am sorry :(
Thanks for trying!
(I didn’t know I couldn’t redeem 2 free items at once I will know for next time!)
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Turnersville offer?
Chipotle Mexican Grill offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Turnersville?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Turnersville offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I place an online order at Chipotle Turnersville?
You can place an order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Where is Chipotle Mexican Grill in Turnersville located specifically?
It's located at 629 Cross Keys Rd, suite C, in The Shoppes at Cross Keys, Sicklerville, NJ 08081.
Does Chipotle Turnersville accept credit cards and offer catering?
Yes, they accept credit cards and provide catering services.
Is Chipotle Turnersville LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby restaurants can I visit before or after dining at Chipotle Turnersville?
Nearby dining options include Sakura Japanese Steak, Seafood House and Sushi Bar, Buffalo Wild Wings, Texas Roadhouse, and Bertucci's Italian Restaurant.
Are there any nearby shops or services near Chipotle Turnersville to visit for a complete day out?
Yes, adjacent places include The Shoppes at Cross Keys for shopping, Nice Nails and Spa for beauty services, and Urban Air Trampoline and Adventure Park for family entertainment.
How can the nearby Starbucks help customers visiting Chipotle Turnersville?
Customers can grab a coffee or smoothie at Starbucks nearby either before or after their meal at Chipotle.