Dunkin'

Reviews

• PR

  Porche Ray

  Dec 12, 2025
  1.0
  Cashier barely bothered to look up to take my order. Person working the food touched the trash with his gloves multiple times preparing orders and they served a sandwich with lint and hair on it. They almost didn't want to refund me. Lady snatched the bag out of my hand
• SS

  Stormy Smith

  Nov 25, 2025
  1.0
  Made my drink wrong in the drive thru and wont awnser the phone. Literally just gave me milk
• AC

  Alura Cein

  Oct 20, 2025
  3.0
  I never usually have a bad review, nor try to cause anyone trouble as in very sweet but I had to say something about my visit at the local Dunkin’ Donuts drive-through that I visited today 10/20/25. This is a location I frequent daily before taking my children to school. I always choose this location because it's close, provides fast service, and most employees are friendly and polite. However, this afternoon, I stopped for an extra coffee on my way to pick them up after school too. After receiving my drink, I noticed there were no outdoor trash cans on the premises. Wanting to avoid littering (I don't have a trash can in my van either), I politely asked the drive-through employee, a young woman with glasses and brown hair, (whose name I couldn’t see), if she could take my straw wrapper and dispose of it, just a small item and she was right there. I showed her what it was? To my surprise, she laughed and responded with a dismissive tone, saying, “I’m not gonna take your trash, trash cans are outside,” before laughing again. I understand employees may not be required to handle customer trash, but her sarcastic and unprofessional response left me feeling disrespected. A simple, polite explanation, such as “I’m sorry, we can’t accept outside trash,” would have been perfectly acceptable, and I would have understood. Instead, her reaction felt unnecessarily rude and hurt my feelings. As a regular customer who values this location, I was disappointed by this interaction. The absence of an outdoor trash can made it difficult to dispose of the wrapper without leaving my car, which defeats the convenience of the drive-through, especially when I was in a hurry. I believe Dunkin’ Donuts could benefit from training employees to handle such requests with empathy and professionalism. Customers deserve to be treated with respect, and a small gesture like a kind response can make a big difference. Most employees there are nice and never denied taking my straw wrapper in to their trash? I hope this feedback helps improve future interactions.
• MF

  Mike Fryday

  Nov 17, 2019
  4.0
  The drive-thru/ parking lot was not planned out to well in my opinion.

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