Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Saddle Brook, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
505 reviews
5 stars
259
4 stars
107
3 stars
46
2 stars
19
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rudeness and dismissive attitudes from staff.
Order Accuracy
Many customers experienced issues with incorrect orders and inconsistencies in food and drink preparation.
Cleanliness and Hygiene
Several reviews mentioned cleanliness issues, including unsanitary conditions and poor hygiene practices.
Speed of Service
Customers frequently noted slow service, particularly during busy times, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good coffee, indicating that experiences can vary.
- LGLena GhulamJan 1, 20261.0This exact location was horrible! The employees are so rude and disrespectful, I asked them nicely if they can change one donut! And they god mad and started laughing with the other employees I would not recommend going to this location.
- SLSara LonsaDec 16, 20251.0Very disappointing experience today at the drive-thru. I clearly ordered a cappuccino with oat milk and cinnamon. The employee taking the order (an older gentleman) repeated it incorrectly, and when I pointed it out, he responded rudely saying “you said only cappuccino with milk”, which was absolutely not true. The drink was made without oat milk and without cinnamon, and instead of correcting the mistake, the attitude was dismissive and unprofessional. Simple orders should not be this difficult, and customers should not be spoken to rudely, especially when the mistake is not theirs. Customer service matters just as much as the product, and unfortunately today it was completely lacking.
- EWEmma WienNov 2, 20251.0BUYER BEWARE: The staff here completely lose all professionalism the second their manager isn’t around. I was told I’d have to pay over a dollar for a cup of tap water — seriously? There’s not even an option for that on the mobile app. They claimed it was their manager’s rule, yet just two days earlier the same manager gave us iced tap water for free. Make it make sense. On top of that, my breakfast sandwich was wrong, and one of the coffees was gross and made incorrectly, even though the same order was perfectly fine yesterday. The inconsistency (and attitude) are unbelievable. Maybe focus less on overcharging for tap water and more on getting the orders right — and actually filling the coffee cups all the way. At this rate, I’m shocked they’re not charging extra for cup holders too.
- LWlouisemarie weberOct 14, 20255.0Coffee is always good. Appreciate that they have a 6$ deal for coffee, egg sandwich and hash browns. Hard to find a bargain these day's, but this deal i👍
- BTBurak TasciOct 13, 20251.0The customer service is really bad and do not come in here
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Saddle Brook, NJ?
Dunkin' in Saddle Brook, NJ is open daily from 4:30 AM to 10:00 PM.
Does Dunkin' in Saddle Brook offer delivery and curbside pickup?
Yes, this location offers both delivery and curbside pickup services.
What seasonal drinks are currently available at Dunkin' in Saddle Brook?
They are featuring the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher as part of their holiday menu.
What are some of the specialty items offered at Dunkin' Saddle Brook?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at Dunkin' in Saddle Brook?
Yes, this Dunkin' location features a drive-thru for convenient service.
Can I order ahead with a mobile app for Dunkin' in Saddle Brook?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Are there nearby transit or transportation services near Dunkin' that can help me get there?
Yes, nearby you can find Able Car and Limousine Service and MZ Sedans - Airport Car Service, which provide limo and shuttle services that can help you reach Dunkin'.
What financial institutions are nearby that I could visit before or after stopping by Dunkin'?
Near Dunkin', you can visit Visions Federal Credit Union and Ameriprise Financial Services Inc for your financial advising and credit union needs.
Are there other dining options near Dunkin' in Saddle Brook?
Yes, Delicacies, an American restaurant and delicatessen, is located nearby for other dining choices.
What payment options does Dunkin' in Saddle Brook accept?
This Dunkin' location accepts debit and credit cards for payment.