Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and disorganization.
Ice Cream Quality
The quality of ice cream is generally well-received, with many customers enjoying the flavors and freshness.
Pricing Issues
Several customers expressed dissatisfaction with pricing, particularly regarding perceived high costs and unexpected credit card fees.
Cleanliness and Environment
The cleanliness of the store received positive remarks, but some reviews noted issues with staff appearance and overall organization.
Wait Times
Customers reported long wait times during busy periods, with some expressing frustration over service speed.
JB
Jennifer Barber
3 days ago
5.0
Picked up a cute ice cream cake
LC
Lashawn Camara
Nov 1, 2025
5.0
Definitely visit the ice cream and toppings are great. The customer service could be way better though.
BA
Brian Adam
Oct 28, 2025
1.0
$5 dollars for a ridiculously small vanilla cone with sprinkles. There was hardly any ice cream on the cone.
I thought it was the kids cone given to me.
Carvel is so much better than Dairy Queen.
The store is so small inside and crammed with people. Lesson learned. What a mistake going to this Dairy Queen.
WS
Wiktoria Szczech
Sep 17, 2025
5.0
Super yummy ice cream and staff were pretty friendly.
BI
Billy Iseni
Sep 7, 2025
1.0
Very rude staff ,they make you wait and dont want to work but yet pretend they r busy while customers keep coming in. and ice cream is too expensive for the taste .
Frequently Asked Questions About Dairy Queen (Treat)
What types of treats does Dairy Queen (Treat) in Saddle Brook offer?
Dairy Queen (Treat) offers soft-serve ice cream, signature Blizzard® Treats, soft-serve cones, frozen novelties, and ice cream cakes from DQCakes.com.
What are the opening hours for Dairy Queen (Treat) in Saddle Brook?
Dairy Queen (Treat) is open Monday to Thursday and Sunday from 11:00 AM to 10:30 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Is Dairy Queen (Treat) in Saddle Brook family-friendly and good for kids?
Yes, Dairy Queen (Treat) welcomes families and is good for kids, providing a family-friendly environment.
Does Dairy Queen (Treat) offer outdoor seating?
Yes, this location has outdoor seating available for customers.
What special deals can customers get at Dairy Queen (Treat)?
Customers can download the Dairy Queen app to access exclusive deals and mobile offers.
Where is Dairy Queen (Treat) located in Saddle Brook?
Dairy Queen (Treat) is located at 430 Market St, Saddle Brook, NJ 07663-5928, USA.
What nearby medical centers are close to Dairy Queen (Treat) in Saddle Brook?
Nearby medical centers include Market Street Surgical Center, Advanced Center for Spine Care, One Podiatry, COCO OBGYN & Medical Spa, Surgicore Surgical Center, and Balance Medical Care, which might be convenient for patients or visitors looking for a sweet treat nearby.
Are there other dining options near Dairy Queen (Treat) in Saddle Brook?
Yes, nearby restaurants include Mario's Pizza and Pasta, Papa Johns Pizza, Houlihan's Restaurant, and Maria's Italian Bakery, offering a variety of meals that customers can enjoy before or after visiting Dairy Queen.
What nearby services could be useful for customers visiting Dairy Queen (Treat)?
Nearby services include UPS Access Point for shipping, CJ's Express Car Wash and Saddle Brook Auto Spa for car care, and Cricket Wireless for mobile phone needs, providing convenience for customers in the area.
How can customers find Dairy Queen (Treat) when visiting attractions or businesses nearby?
Dairy Queen (Treat) is near popular local spots such as Market Street Surgical Center and Mario's Pizza and Pasta, making it easy to include a visit for ice cream while running errands or enjoying local dining.