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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Saddle Brook, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
The older guy who took my order at the drive thru ruined my morning! I ordered a latte with almond milk as always and when I went up to the window they gave me regular milk, I kindly said it was supposed to be with almond milk to the girl and then the old guy came up and started attacking me with so much attitude that I should say almond milk next time claiming I’m lying about milk.…. as if it was the end of the world. Sooo rude and never going back to this location this was so horrible it ruined my morning and I had to throw out the beverage because I couldn’t be sure he didn’t spit in it. Waste of money. I’ve never felt so disrespected from Dunkin, and looking at the Google reviews this is not the first time this exact situation has happened… maybe it should be handled??
JF
Jorge Fernandez
Jan 29, 2026
2.0
Not happy today. so, we were ordering donuts and strawberry refresher after MMA (Martial Arts). when i realize there were no strawberry donuts. YOU GAVE ME A MELTDOWN FOR NOT HAVING ME A STRAWBERRY DONUT!
LG
Lena Ghulam
Jan 1, 2026
1.0
This exact location was horrible! The employees are so rude and disrespectful, I asked them nicely if they can change one donut! And they god mad and started laughing with the other employees I would not recommend going to this location.
SL
Sara Lonsa
Dec 16, 2025
1.0
Very disappointing experience today at the drive-thru. I clearly ordered a cappuccino with oat milk and cinnamon. The employee taking the order (an older gentleman) repeated it incorrectly, and when I pointed it out, he responded rudely saying “you said only cappuccino with milk”, which was absolutely not true.
The drink was made without oat milk and without cinnamon, and instead of correcting the mistake, the attitude was dismissive and unprofessional. Simple orders should not be this difficult, and customers should not be spoken to rudely, especially when the mistake is not theirs.
Customer service matters just as much as the product, and unfortunately today it was completely lacking.
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