Customers generally praised the taste and quality of the sandwiches, particularly the bread and fresh ingredients.
Service Issues
Many reviews highlighted inconsistent service, with complaints about staff being inattentive, slow, or unprofessional.
Portion Sizes
Several customers expressed disappointment regarding the size of the sandwiches, noting a decrease in quantity compared to previous visits.
Staff Performance
While some employees received high praise for their customer service, others were criticized for poor behavior and lack of professionalism.
Cleanliness
Multiple reviews mentioned cleanliness issues within the establishment, including dirty counters and unsanitary food handling practices.
CT
carmen trezza
Nov 2, 2025
4.0
I would ask more food on the bread because the sandwich is mostly bread. I just spent $60 on two full-size sandwiches each of us had about three pieces of meat on again mostly bread, very good though just needs more stuff in it
MG
Mitch George
Oct 25, 2025
1.0
Out of bread 8pm on a Saturday lol
AB
Allie Bifano
Oct 12, 2025
5.0
Justin is the best!! He knows how to make a great sandwich (I ordered the primo pilgrim) and he gives the best customer service. He listens, hes polite and he cares. Will definitely be going back
RE
Romans Five Eight
Oct 9, 2025
5.0
Great food, nice people working there.
KK
KF
Sep 17, 2025
4.0
Love Primos sandwiches! Always go for the Italian cold cut sandwich and it always hits the spot! I ordered ahead on their site to get points with their rewards system. They are always punctual with my order. Prices are comparable to Jersey Mike's.