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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.1
(942 reviews)

Business Details

395 Mount Hope Avenue, Rockaway, NJ
07866, United States
(973) 328-2020

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rockaway is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
395 Mount Hope Avenue, Rockaway, NJ
07866, United States

Hours

Reviews

4.1
942 reviews
5 stars
479
4 stars
245
3 stars
108
2 stars
40
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness and helpfulness, with specific mentions of employees going above and beyond to assist.

Food Quality

There were mixed reviews regarding food quality, with some customers enjoying the offerings while others reported issues with missing ingredients and unsatisfactory preparation.

Cleanliness

Several reviews highlighted concerns about cleanliness, including dusty areas and unsanitary practices, which detracted from the overall dining experience.

Order Accuracy

Numerous customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the environment while others noted it was often too loud or poorly managed.
  • MS
    Melissa Statmore
    Feb 16, 2026
    5.0
    Best team. Thank you Vanita and Kenny and Kevin. And Mike and Will. General Manger Pat. I wish I knew everyone’s name, because everyone is amazing. Terrific customer service. My second family! I go every day.
  • YY
    YAYA
    Feb 4, 2026
    5.0
    I placed an order for pick up. As I was waiting inside I was watching the team. All the workers were so polite and extremely helpful. The kitchen staff were working well together and putting out neat orders fast and efficient. And they seemed happy to be there. The manager or lead staff even brought ready meals to the customers table. I haven’t seen great customer service like that in a long time. I can understand why they’re so busy. Great work! Keep it up. Highly Recommend this Panera location.
  • K
    •Kali•
    Jan 29, 2026
    2.0
    Came here for a breakfast sandwich and ended up getting a rude worker that caused a scene because my card was defective. I get that in the moment it can be a little inconvenient when you’re trying to get customers in but there wasn’t a need to be loud and cause a big disturbance. This was extremely embarrassing and insulting and I won’t be coming here again if this is how they treat their customers.
  • BM
    Brett Malone
    Jan 27, 2026
    4.0
    Its solid panera,
  • ST
    Sara Tate
    Jan 19, 2026
    5.0
    Tracy was very accommodating for us at the drive through. She helped make sure my dietary restrictions were met and even gave our dog a pup cup. She was very patient when listening to our order and went above and beyond to help seperate vegan food!! Please give this woman a raise.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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