Dunkin'

3.7
263 reviews
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Business Details

387 Route 46, Rockaway, NJ
07866, United States
(973) 328-9408
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rockaway, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
387 Route 46, Rockaway, NJ
07866, United States

Hours

Reviews

3.7
263 reviews
5 stars
127
4 stars
47
3 stars
21
2 stars
16
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and inattentive staff, with many customers feeling ignored or disrespected during their visits.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong drinks.

Cleanliness and Quality

While some customers praised the cleanliness of the location, others complained about stale donuts and poor food quality.

Service Speed

Customers experienced slow service, particularly during busy times, with some preferring the drive-thru due to faster service.

Kiosk Issues

Many customers expressed frustration with the mandatory use of kiosks for ordering, leading to confusion and dissatisfaction.
  • TS
    THOMAS SINEGRA
    Dec 22, 2025
    1.0
    I gave this place probably 6 chances doesn't matter which employees are working there. They're slow. They're horrible. They're talking to each other while I'm at the window for 5 minutes, waiting for one coffee, they can care less about any customers.
  • SD
    Stacey Doyle
    Dec 2, 2025
    4.0
    Although staff was courteous and friendly, Dunkin Donuts 🍩 was out of donuts! Very disappointing
  • DO
    DBD Otaku
    Nov 7, 2025
    1.0
    9:52pm. Guy asked me what I wanted over the intercom and just never answered me back. I walk inside and ask if I can get a hot coffee and the guy said no we’re closing early. Definitely needs a new staff
  • JJ
    Jonam
    Oct 25, 2025
    1.0
    the guy serving me burped while talking to me the bread was so burnt and dismembered, i hot a drink and they put no straw i and to use one of mine that barely worked worst dunkin'' experience i have ever had don't go there.
  • EO
    Edgar Ortega
    Oct 20, 2025
    1.0
    It was 9:50 PM when I stopped by Dunkin’ Donuts to grab an iced coffee through the drive-thru. The employee told me to come inside to place my order, so I did. Once inside, he asked if I was paying with cash. I said no, I’m using a credit card and then he said the system was already closed. Really? It wasn’t even closing time yet. This isn’t the first time this has happened at this location, and it’s disappointing to see the same issue keep happening. Customers should be able to order until the actual closing time. This is exactly why businesses go out of business because of employees who don’t care about their customers.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rockaway, NJ?

Dunkin' in Rockaway, NJ is open every day from 5:00 AM to 10:00 PM.

Does Dunkin' Rockaway offer delivery and curbside pickup services?

Yes, Dunkin' Rockaway offers both delivery and curbside pickup services for your convenience.