Dunkin'

3.7
260 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rockaway, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
387 Route 46, Rockaway, NJ
07866, United States

Hours

Reviews

3.7
260 reviews
5 stars
126
4 stars
46
3 stars
21
2 stars
16
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times, particularly during in-store visits.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and inconsistent drink preparation.

Cleanliness

Some customers appreciated the cleanliness of the location, while others noted unsanitary conditions and stale food.

Drive-Thru Experience

The drive-thru was generally noted for being faster, but there were complaints about staff interactions and order accuracy.

Customer Engagement

Several reviews mentioned a lack of friendly customer service, with staff often ignoring customers or being unhelpful.
  • DO
    DBD Otaku
    Nov 7, 2025
    1.0
    9:52pm. Guy asked me what I wanted over the intercom and just never answered me back. I walk inside and ask if I can get a hot coffee and the guy said no we’re closing early. Definitely needs a new staff
  • JJ
    Jonam
    Oct 25, 2025
    1.0
    the guy serving me burped while talking to me the bread was so burnt and dismembered, i hot a drink and they put no straw i and to use one of mine that barely worked worst dunkin'' experience i have ever had don't go there.
  • AA
    Ashley A
    Oct 23, 2025
    3.0
    I used to love going to this location but recently you have to wait around 10 minutes just to get your order taken if you go in store so I’d recommend just going through the drive through as they seem to prioritize that line more.
  • EO
    Edgar Ortega
    Oct 20, 2025
    1.0
    It was 9:50 PM when I stopped by Dunkin’ Donuts to grab an iced coffee through the drive-thru. The employee told me to come inside to place my order, so I did. Once inside, he asked if I was paying with cash. I said no, I’m using a credit card and then he said the system was already closed. Really? It wasn’t even closing time yet. This isn’t the first time this has happened at this location, and it’s disappointing to see the same issue keep happening. Customers should be able to order until the actual closing time. This is exactly why businesses go out of business because of employees who don’t care about their customers.
  • EG
    Emily Garlick
    Sep 23, 2025
    2.0
    Drive thru coffee.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rockaway, NJ?

Dunkin' in Rockaway, NJ is open every day from 5:00 AM to 10:00 PM.

Does Dunkin' Rockaway offer delivery and curbside pickup services?

Yes, Dunkin' Rockaway offers both delivery and curbside pickup services for your convenience.