Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rockaway, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
259 reviews
5 stars
139
4 stars
57
3 stars
28
2 stars
13
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while some praise friendly and quick service, others report rude staff and slow service.
Cleanliness
The cleanliness of the location is generally noted positively, though some reviews mention areas needing improvement.
Product Availability
Customers frequently express frustration with inconsistent product availability, particularly with donuts and specific menu items.
Order Accuracy
There are numerous complaints about incorrect orders and lack of communication regarding substitutions or stock issues.
Overall Experience
While many customers enjoy the coffee and donuts, there are significant concerns about service consistency and staff behavior.
- CCCDec 9, 20254.0One of my go-to Dunkin spots on a weekly basis. Employees are competent and friendly (Except for one) - drinks and food are made fairly quick. I have always seen the place decently clean and offers a wide selection of seats to eat inside. Unfortunately, donut selection can be hit or miss at times with certain ones being out of stock. If you're looking for a DD that doesn't hire employees who remain glued to their phones and are inherently lazy, this is a good pick.
- ALArmand LeonardiOct 28, 20255.0Great food! Coffee is great! Highly recommended!
- BJBernard JacksonOct 28, 20251.0This morning I was here and standing in line with no one in front of me the employees walked past me and the person behind me for 10 minutes and never took our order and we both left .it was so rude never said good morning or we will be with you shortly nothing. I will never come here and on my way out they just laughing and talking. I will spread the word about this place that the customer service sucks
- MDMike DonatoOct 26, 20251.0Fix the hot chocolate machine.
- BBBORA BORANJul 20, 20251.0It is a horrible experience.The guy who had like a ganster tattoo al over his arm.Never smile.Negative energy top.We made an order ice coffee and double shakin.Never listen and eye contact with customers.Wrong product provide with his negative face.Never come again ! This store must be put training program his employers.As like business owner I highly recommend to owner to do so !
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' location at Rockaway Mall?
Dunkin' at Rockaway Mall is open Monday to Saturday from 5:30 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What are some of the specialty menu items currently featured at Dunkin'?
The fall menu features Pumpkin Spice Iced Signature Latte, NEW Chipotle Loaded Hash Browns, and NEW Cereal N' Milk Iced Latte made with real cereal for a unique flavor.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead through the Dunkin' mobile app available on both the Apple App Store and Google Play Store.
What types of meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Is there a drive-thru service available at this Dunkin' store?
No, this Dunkin' location does not offer a drive-thru service.
What nearby hotels can visitors stay at when visiting Dunkin' in Rockaway?
Nearby hotels include the Hilton Garden Inn Rockaway and Hilton Garden Inn Rockaway New Jersey, providing convenient accommodations for visitors.
What other dining options are close to Dunkin' at Rockaway Mall?
Nearby dining options include The Garden Grille and Bar and Buffalo Wild Wings, ideal for guests who want to explore other eateries before or after visiting Dunkin'.
Are there any shopping centers near the Dunkin' in Rockaway Mall?
Yes, the Street Corner at Rockaway Townsquare Mall, along with stores like Gap, SEPHORA, and SKECHERS Warehouse Outlet, are nearby for convenient shopping experiences.
Does this Dunkin' location accept credit and debit cards for payment?
Yes, this location accepts both credit and debit cards as payment methods.