Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rockaway, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some customers praise the friendly staff, others report rude behavior and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders and lack of communication regarding stock availability.
Cleanliness
The cleanliness of the location is noted positively by some, but others report unsanitary conditions and a need for better maintenance.
Product Quality
While some customers enjoy the coffee and donuts, others complain about inconsistent quality and items being out of stock.
Speed of Service
Service speed varies; some customers appreciate quick service, while others report long wait times and slow order processing.
LL
l
4 days ago
1.0
Left an item out of my online order, didn’t put all the ingredients on another item, and they have been rude to me in store before.
RM
Raymond Metzger
Jan 24, 2026
1.0
On behalf of my Senior Brother in law who always likes to get food and drink from Dunkin Donuts, this particular location gets the following review:
Green tea was fine.
Cashier Refused his senior discount ..
Also, short changed him . Order was $3.83, He gave $4.00, they only gave him 0.15 cents back because they do not want to give out pennies.
They are stealing money from people. Beware!
CC
C
Dec 9, 2025
4.0
One of my go-to Dunkin spots on a weekly basis.
Employees are competent and friendly (Except for one) - drinks and food are made fairly quick.
I have always seen the place decently clean and offers a wide selection of seats to eat inside.
Unfortunately, donut selection can be hit or miss at times with certain ones being out of stock.
If you're looking for a DD that doesn't hire employees who remain glued to their phones and are inherently lazy, this is a good pick.
AL
Armand Leonardi
Oct 28, 2025
5.0
Great food! Coffee is great! Highly recommended!
BJ
Bernard Jackson
Oct 28, 2025
1.0
This morning I was here and standing in line with no one in front of me the employees walked past me and the person behind me for 10 minutes and never took our order and we both left .it was so rude never said good morning or we will be with you shortly nothing. I will never come here and on my way out they just laughing and talking. I will spread the word about this place that the customer service sucks
What are the operating hours of the Dunkin' location at Rockaway Mall?
Dunkin' at Rockaway Mall is open Monday to Saturday from 5:30 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What are some of the specialty menu items currently featured at Dunkin'?
The fall menu features Pumpkin Spice Iced Signature Latte, NEW Chipotle Loaded Hash Browns, and NEW Cereal N' Milk Iced Latte made with real cereal for a unique flavor.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead through the Dunkin' mobile app available on both the Apple App Store and Google Play Store.
What types of meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Is there a drive-thru service available at this Dunkin' store?
No, this Dunkin' location does not offer a drive-thru service.
What nearby hotels can visitors stay at when visiting Dunkin' in Rockaway?
Nearby hotels include the Hilton Garden Inn Rockaway and Hilton Garden Inn Rockaway New Jersey, providing convenient accommodations for visitors.
What other dining options are close to Dunkin' at Rockaway Mall?
Nearby dining options include The Garden Grille and Bar and Buffalo Wild Wings, ideal for guests who want to explore other eateries before or after visiting Dunkin'.
Are there any shopping centers near the Dunkin' in Rockaway Mall?
Yes, the Street Corner at Rockaway Townsquare Mall, along with stores like Gap, SEPHORA, and SKECHERS Warehouse Outlet, are nearby for convenient shopping experiences.
Does this Dunkin' location accept credit and debit cards for payment?
Yes, this location accepts both credit and debit cards as payment methods.
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