Dunkin'

4.1
259 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rockaway, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
375 Mount Hope Ave, Rockaway, NJ
07866, United States

Hours

Reviews

4.1
259 reviews
5 stars
139
4 stars
57
3 stars
28
2 stars
13
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise friendly and quick service, others report rude staff and slow service.

Cleanliness

The cleanliness of the location is generally noted positively, though some reviews mention areas needing improvement.

Product Availability

Customers frequently express frustration with inconsistent product availability, particularly with donuts and specific menu items.

Order Accuracy

There are numerous complaints about incorrect orders and lack of communication regarding substitutions or stock issues.

Overall Experience

While many customers enjoy the coffee and donuts, there are significant concerns about service consistency and staff behavior.
  • CC
    C
    Dec 9, 2025
    4.0
    One of my go-to Dunkin spots on a weekly basis. Employees are competent and friendly (Except for one) - drinks and food are made fairly quick. I have always seen the place decently clean and offers a wide selection of seats to eat inside. Unfortunately, donut selection can be hit or miss at times with certain ones being out of stock. If you're looking for a DD that doesn't hire employees who remain glued to their phones and are inherently lazy, this is a good pick.
  • AL
    Armand Leonardi
    Oct 28, 2025
    5.0
    Great food! Coffee is great! Highly recommended!
  • BJ
    Bernard Jackson
    Oct 28, 2025
    1.0
    This morning I was here and standing in line with no one in front of me the employees walked past me and the person behind me for 10 minutes and never took our order and we both left .it was so rude never said good morning or we will be with you shortly nothing. I will never come here and on my way out they just laughing and talking. I will spread the word about this place that the customer service sucks
  • MD
    Mike Donato
    Oct 26, 2025
    1.0
    Fix the hot chocolate machine.
  • BB
    BORA BORAN
    Jul 20, 2025
    1.0
    It is a horrible experience.The guy who had like a ganster tattoo al over his arm.Never smile.Negative energy top.We made an order ice coffee and double shakin.Never listen and eye contact with customers.Wrong product provide with his negative face.Never come again ! This store must be put training program his employers.As like business owner I highly recommend to owner to do so !

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at Rockaway Mall?

Dunkin' at Rockaway Mall is open Monday to Saturday from 5:30 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.