Customers consistently praised the food, especially the cheesesteaks and fries, noting they were delicious and made with quality ingredients.
Service
While many reviews highlighted friendly and efficient service, there were some mixed experiences with individual staff members.
Cleanliness
The establishment was frequently described as clean and well-maintained, contributing to a positive dining atmosphere.
Value
Some customers felt the prices were reasonable, while others mentioned that certain items seemed overpriced.
Atmosphere
The overall vibe of the restaurant was described as chill and welcoming, making it a pleasant place to dine.
KS
KENNEDY SEGURA
Nov 12, 2025
5.0
The food smells good i like Charles Philly steaks
AE
Atrum Erebus
Nov 8, 2025
4.0
The service was great, love the cheese steaks.
PK
paul kochoa
Oct 22, 2025
5.0
Living in Philadelphia for many years, it’s tough to top cheesesteaks from Jim’s on South Street. But here we are in Rockaway NJ and I was craving a Philly Cheesesteak. I got the regular Philly Cheesesteak. Bread was slightly burnt on the edge but the first bite was good. It satisfied my craving.
AK
Alyssa Kollef
Oct 22, 2025
1.0
Changing my review. I waited nearly 10 minutes to even be acknowledged. Then he takes my order. I asked a question and he just stared at me. I asked again and he snapped and said YEA. I said okay. I order my food. I well the cheese on the fries was coagulated, the cheesesteak tasted sour and had lettuce tomato and mayo which I specifically said no to when asked. Rude service horrible food. Previous review was based on an experience from years ago which I had to make while ordering to get the free lemonade the advertise. Will not return and food was thrown away.
KK
Kawleen
Oct 18, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Absolutely delicious!
Tried the Philly cheesesteak here for the first time and it did not disappoint. The bread was soft and fresh, the steak was perfectly seasoned, and the melted cheese brought everything together in the best way. You can tell they use quality ingredients and know what they’re doing.
Service was fast and friendly, and the place was clean with a good vibe. If you’re craving a real Philly cheesesteak, this spot is a must. Definitely coming back!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours of Charleys Cheesesteaks at Rockaway Townsquare Mall?
Charleys Cheesesteaks is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery or takeout?
Charleys Cheesesteaks does not offer delivery, drive-through, pickup, or takeout services as all these options are currently marked closed.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located inside Rockaway Townsquare Mall at 301 Mount Hope Avenue, Space #2105, Rockaway, NJ 07866, USA.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
What type of cuisine does Charleys Cheesesteaks offer?
Charleys Cheesesteaks is a sandwich restaurant specializing in American-style cheesesteaks and fast food.
Are there any popular restaurants near Charleys Cheesesteaks for dessert or drinks?
Yes, nearby options include Real Fruit Bubble Tea for bubble tea, Friendly's offering American cuisine, and Cinnabon for bakery treats and coffee.
If I want to shop after dining at Charleys Cheesesteaks, what stores are nearby?
You can visit several nearby stores such as Modell's Sporting Goods for sports gear, Books-A-Million for books and comics, and American Eagle Outfitters for clothing and fashion accessories.
Are there other food options close to Charleys Cheesesteaks within Rockaway Townsquare Mall?
Yes, nearby dining options include Tango Latin Asian Fusion, Wendy's for burgers and fast food, Hummus Grill for falafel, and Sarku Japan sushi restaurant.
Does Charleys Cheesesteaks have a website or social media page for more information?
Yes, you can view the menu and order online at their website https://order.charleys.com/menu/rockaway-townsquare-mall/ or follow their Facebook page at https://www.facebook.com/443071869391385.
How can I contact Charleys Cheesesteaks for inquiries?
You can reach Charleys Cheesesteaks by phone at +1 973-366-1161.