Five Guys

4.4
848 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 367 Mount Hope Ave in Rockaway Township is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
367 Mount Hope Ave, Rockaway Township, NJ
07866, United States

Hours

Reviews

4.4
848 reviews
5 stars
520
4 stars
211
3 stars
60
2 stars
21
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service and order inaccuracies, leading to frustration.

Food Quality

While many praised the burgers and fries, there were complaints about inconsistency in taste and quality, with some noting greasy or unsatisfactory meals.

Cleanliness Concerns

Several reviews mentioned unpleasant odors and cleanliness issues within the restaurant, impacting the dining experience.

Pricing

Many customers felt the prices were too high for the quality of food received, with some expressing dissatisfaction over the value.

Positive Staff Interactions

Despite some service issues, there were numerous compliments about friendly and helpful staff members.
  • JA
    jayden anderson
    Dec 22, 2025
    1.0
    currently waiting to order for 10 minutes customer service is terrible #needmoreemployes ps i waited 20 minutes for one large fry
  • GP
    Greg Perlmutter
    Nov 27, 2025
    5.0
    Decent quality. Limited menu.
  • CR
    Casey Rodriguez
    Nov 26, 2025
    1.0
    Their meat doesn’t taste the same anymore it’s not that good anymore, really disappointed ngl.
  • AG
    Andrey Grishin
    Nov 21, 2025
    1.0
    After watching the movie, my son and I decided to go to Five Guys and try the food there. We went in and ordered food, and they gave us a Braun bag. But when we opened it, we were absolutely stunned: the food was wrapped in the bottom of the bag, and on top of it, it was covered in loose, hot French fries. How could you possibly have to take the food out through the hot, freshly fried stuff? What the hell is this? French fries should be kept separate from other food. This is just awful, we should report it to the health department.
  • MS
    Mark Santos
    Nov 14, 2025
    1.0
    The hours listed on Google are not correct the restaurant is open from 11am-10pm 7 days a week they dont not open at 10am.. management needs to update their hours on Google and in the uber platform!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.