McDonald's

3.7
1277 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1118 Main St, River Edge, NJ
07661, United States

Hours

Reviews

3.7
1,277 reviews
5 stars
526
4 stars
321
3 stars
162
2 stars
67
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including wrong orders, rude staff, and long wait times.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others received cold or improperly prepared food.

Cleanliness

The cleanliness of the location received positive remarks, although some customers noted issues with messy tables and unsanitary conditions.

Misleading Hours

Many customers expressed frustration over the location not being open 24 hours as advertised.

Staff Performance

While some staff were praised for their friendliness and efficiency, others were criticized for being unprofessional and unhelpful.
  • RD
    Roni Drutski
    Dec 24, 2025
    5.0
    Reliable, convenient, and satisfying every time!
  • MS
    Mary Sarkissian
    Dec 21, 2025
    1.0
    Food was thrown around in the bag, and my burger was raw—I didn’t realize until I got home and took a bite. Customer service told me to return the next day, but the store then refused a refund. Serious food safety issue and completely unacceptable.
  • JB
    Jonathan Balkin
    Dec 13, 2025
    3.0
    I order through the app, I pick up at the drive-thru, and the order is wrong about half the time. The app has no way of requesting support, or rather, when you submit a support request, it gets routed to a black hole and you never hear back. The food is great, especially when you get what you want. I've also ordered many things that are specifically to get Monopoly game pieces, and I've not gotten even half the number of pieces I should've received.
  • LL
    Lebrob
    Dec 3, 2025
    1.0
    Absolutely awful service at this location! After multiple issues of the store manager not being able to accept the code from the McDonald's app (which is NEVER an issue at any other location), the manager just proceeds to tell me they cant honor the discount from the company itself. I then went out of my way to park my car, go inside to place an order with the same discounts directly through the app and had no issue. The manager must have recognized me from the drive thru, because then she proceeded to call every order at the counter EXCEPT my order. When I walked up to counter asking why nobody called my order even though I was patiently waiting inside the entire time, she replied with an scowl and an attitude and told me "You can take your order" without any other response. This location has just gotten absolutely awful throughout the last year or so. Not only would I never recommend this location to anybody, I'd go out of my way to tell people NOT to go there if I was asked.
  • AH
    Adam Heikal
    Nov 16, 2025
    1.0
    Just came to McDonald’s and when you go to the drive-through, they act like there’s someone saying can we take your order and no one ever speaks again to you at all if you reverse your car and back up, it will repeat itself as if they’re using a bot to just act like they’re working the employees, but no one will take your order at all even though it says it’s open the employees aren’t working so you can’t order at all. Owner definitely needs to take care of this employees are fake working and they’re not working.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's located at 1118 Main St, River Edge, NJ?

McDonald's at 1118 Main St, River Edge, NJ is open every day from 6:00 AM to 11:00 PM.

Does this McDonald's have drive-thru service and what are its hours?

Yes, McDonald's offers drive-thru service daily from 5:00 AM to midnight (12:00 AM).