McDonald's

3.5
869 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3201 Route 9 South, Rio Grande, NJ
08242, United States

Hours

Reviews

3.5
869 reviews
5 stars
315
4 stars
178
3 stars
171
2 stars
70
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff and management, leading to negative experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

There were numerous complaints about food being cold, stale, or improperly prepared, with some customers expressing dissatisfaction with the overall quality.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported dirty conditions, particularly in the bathrooms.

Pricing Concerns

Several customers expressed frustration over high prices relative to the quality of food received.
  • JC
    Jackie chen
    Dec 31, 2025
    3.0
    The delivery service often forgets to include items.
  • BM
    bille Mo
    Dec 13, 2025
    2.0
    Can't believe the price of a McGriddle with bacon and one hash brown is over $9.50! Absolutely sick, and the food was barely warm. Done with McDonald's, inflation is one thing, usury is another...
  • LH
    luben halycon
    Dec 5, 2025
    1.0
    Absolutely the worst McDonald’s experience I’ve ever had – and that’s saying something. The employees here act like doing their job is a burden, and the attitude is unbelievable. I placed a small mobile order and went to pick it up 20 minutes later, only to see the app claim it was “ready” when nothing had been made. I walked inside because the drive-thru was packed, and after being told to “wait,” I stood there another 15 minutes with no explanation. Meanwhile, four customers — yes, I counted — walked in, ordered in person, and received their food before me, even though I placed my order long before they did. That’s the only reason I finally spoke up. When I asked the manager why my food wasn’t ready, he actually called me stupid and said I had to go through the drive-thru to get my food — which makes no sense considering I already paid. So I go to the drive-thru like he demanded, and then he refuses to give me my order because he “didn’t like my attitude.” So not only is the staff rude, slow, and unprofessional, but the manager is openly disrespectful and will literally withhold paid food out of spite. Completely unacceptable. If you enjoy being insulted, ignored, and watching people who ordered after you get their food first — then leaving empty-handed — this is the perfect McDonald’s for you. Otherwise, save yourself the frustration. Corporate really needs to look into that manager.
  • KT
    Katie Trombetta
    Dec 5, 2025
    1.0
    This McDonald's is the worse! I never go here because it's never a good experience but the one in court house is closed for now and this is the closest one to me. I went today and order a biscuit sandwich get home and it's a mcmuffin! I just dont understand why this place can never get it right and why their food is so grossed compared to other mcdonalds in the area! Never again! I'll make the extra drive to ocean view or wildwood!
  • CC
    CJSK
    Oct 18, 2025
    3.0
    food took forever. Not a good experience

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Rio Grande, NJ?

McDonald's in Rio Grande, NJ is open from 6:30 AM to 11:00 PM every day of the week.

During what hours is the drive-through service available at this McDonald's location?

The drive-through at McDonald's in Rio Grande, NJ operates daily from 6:30 AM to 11:00 PM.