Dunkin'

Reviews

• PW

  Patrick Wyz

  Mar 28, 2026
  1.0
  OK KINDA UPSET AND PISSED TO BE FRANK. Visited this Dunkin' at 6:15 PM, even though they close at 7:30 PMas posted. They had already: ●Discarded donuts ●Shut down drink machines ●Could not make lattes ●No dine-in available At that point, they were unable to provide basic menu items nearly 1 hour before closing, 《which defeats the purpose of posted hours.》 As someone with prior fast food management experience, closing procedures □should not prevent customers from ordering core items during business hours or using basic restaurant facilities.□ Additionally: I observed concerning hygiene behavior from staff. Nose picking, no sanitary sink use and handling food/ drinks. No restroom access was available for paying customers. No dine-in available. This location does not appear to be operating at standard brand expectations. I’d strongly recommend management review closing procedures, staff training, and sanitation practices at this store. Maybe serve safe certified and licensed employees should work here. ☆☆SO CORPORATE WILL HEAR ABOUT THIS. FRANCHISEES STILL HAVE TO FOLLOW THE RULES TOO!☆☆ I'm a food critic and a owner of a local well known place nearby and this is not the 1st or 2nd or 3rd time this has happened its ongoing and despicable. Thanks for ruining the wish of my partners birthday party.
• FF

  Five-Star Fred

  Mar 14, 2026
  2.0
  Dirty, and bathrooms closed.
• LR

  Lori Reeves

  Feb 7, 2026
  4.0
  The donuts were good as usual but the staff should know how to use their app for payment. I added money to my DD app so I could earn my points and pay and the associate did not know how to process my payment via the DD app. I also was prevented from being able to use the restroom.
• LR

  Landy Rover

  Feb 6, 2026
  5.0
  My favorite Dunkin, fast service, consistent quality coffee. Get the app. for faster service. Drive thru would be great but room for that.
• GH

  Gracie Horan

  Jan 28, 2026
  1.0
  Around 12:30 1/28/26 I walked in to an empty store and a miserable looking man behind the counter. ive been looking forward to the valentines day drinks to drop so i smile at him and say hello, he does not return either. i get to the register and ask how hes doing and he is just standing there completely blank, so i take a moment to look over the menu and he quickly grows visibly impatient with me. i finally decide to do the toxic 'ex-presso' and i ask for protein milk and i ask him if its non-dairy, i have a dairy allergy, i make this very known. then im looking at the donuts, i have a friend that loves the brownie batter donuts and im looking at the full case of donuts but theres not a label for the brownie ones, theres a tray with majority pink hearts and 2 chocolate, i ask the man if they are filled and if so what, he says bavarian creme. so i just blatantly ask if they will be getting the brownie donuts this year and he then says he has 2 left. he grabs my donut and i pull my wallet out and he is standing behind the computer just looking at me, now i can see the screen that puts the total up but im very used to the employee at least prefacing the total and i wasnt sure if what i was seeing was correct so i try and ask him for the total and he just has a gross attitude about him, as if im inconveniencing him. our interaction finally ended and the sweetheart that made my drink told me to have a good day and smiled at me, she really turned around how i felt walking out of the store. regardless i take a sip as i get in my car and another one or two while i let my engine warm up, very quickly i know that i was given dairy and i read the sticker and it just says milk, mind you the man did not miss me say protein milk, he had repeated it back to me and he did acknowledge the fact that i said non-dairy. so i walk back in and ask if its really nondairy because i know it isnt, he takes my drink from me and immediately has the girl remake my drink and tells me he didnt press the button, he does not offer me a refund and he cuts me off when i was going to ask for one because id rather have no coffee and not have an allergic reaction because of his blatant negligence. (i just want to preface i am a barista and human!! so i completely understand a mistake and had he not been carrying such a terrible attitude the entire interaction i would not be upset by this, shit happens) but he is repeating to the girl thats making my drink the syrups that go in it when it was very obvious she had an understanding of what she was making and she just wasnt told that i wanted protein milk originally, she handled herself better than i would've with his attitude. i feel sorry for his employees and i feel sorry for the amount of customers that have recieved mediocre service but didnt have the courage, time or patience to walk back in and have it fixed. and a just a quick glance at the reviews i am incredibly shocked this dunkin is still operating.

Frequently Asked Questions About Dunkin'