Dunkin'

4.4
266 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ridgewood, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
657 Franklin Turnpike, Ridgewood, NJ
07450, United States

Hours

Reviews

4.4
266 reviews
5 stars
188
4 stars
39
3 stars
11
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and providing excellent service, although there are some reports of rude behavior from individual employees.

Order Accuracy

While many customers report their orders are made correctly, there are several complaints about incorrect orders and poor handling of mistakes.

Speed of Service

Customers appreciate the quick service, especially at the drive-thru, with many noting that they receive their orders promptly even during busy times.

Cleanliness

The establishment is generally described as clean, contributing positively to the overall customer experience.

Product Quality

Feedback on the quality of food and beverages is mixed, with some customers enjoying their orders while others report dissatisfaction with specific items.
  • OB
    Olga Burgos
    Jan 11, 2026
    5.0
    Amazing experience. Great server. Didn’t get his name but he was working around 3am today.
  • ER
    Eduin Rodríguez
    Dec 23, 2025
    5.0
    Muy buen servicio al cliente ! Y al lado está la estación Shell, muy útil.
  • AV
    Ana Valetti
    Nov 30, 2025
    1.0
    This is by far the worst customer service I have ever experienced at any of the Dunkin’ around there. The drive-thru employee working at 7:25pm on Sunday 11/30/25, was openly hostile from the moment we tried to order. After waiting 5 minutes waiting with no response, we said “hello,” and he immediately yelled at us. He continued shouting, told us “you can leave, I don’t care,” and even accused us of being rude simply for trying to order. His behavior was aggressive, disrespectful, and completely unacceptable. No customer should ever be spoken to like that. This location needs serious management intervention. You must fire this individual who clearly lacks regard for his job. He refused to provide his name and informed me and my underage daughter that he wouldn’t disclose it. He even slammed the window at us in anger. We didn’t order anything after our horrible and unacceptable experience. PLEASE DO SOMETHING ABOUT IT!!
  • KK
    Kovshishe
    Nov 9, 2025
    1.0
    Person working at 8:20 AM on Sunday morning 11/9/2025 making the coffee is lazy and wasting my money. Every other time ive had the same order and my coffee comes out perfect... correctly made. Well this one person who I get every so often and I can tell when they make my coffee is so LAZY and doesn't make it correctly at all... I paid extra for sweet foam and this person is so lazy they just skip it over. It's a joke and I am not happy. FIRE THIS PERSON, I will keep writing reviews everytime I get the wrong coffee til this person is GONE. Will write to corporate & bbb ab it, I am sick of this. This person has messed up my coffee over 50+ times I have paid good money for.
  • GM
    Gary Mullay
    Oct 30, 2025
    5.0
    Friendly staff, consistent quality & great coffee

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ridgewood, NJ?

Dunkin' in Ridgewood, NJ is open 24 hours every day from Monday to Sunday.

What types of meals does Dunkin' offer?

Dunkin' offers breakfast, lunch, and brunch meals.