Ben & Jerry’s

4.4
485 reviews
Ben & Jerry's Ridgewood ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Ridgewood ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
104-106 Franklin Ave., Ridgewood, NJ
07450, United States

Hours

Reviews

4.4
485 reviews
5 stars
314
4 stars
110
3 stars
29
2 stars
12
1 star
20

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the deliciousness and variety of ice cream flavors, noting the quality and freshness.

Staff Performance

While many reviews highlighted friendly and helpful staff, there were also complaints about rude service and unprofessional behavior from some employees.

Pricing Concerns

Several customers expressed that the prices were high compared to portion sizes and quality, with some feeling that better value could be found elsewhere.

Cleanliness and Maintenance

Feedback indicated that the shop's cleanliness and maintenance were inconsistent, with some customers noting dingy conditions and poorly maintained seating.

Outdoor Seating

The outdoor seating area received positive remarks for being a pleasant place to enjoy ice cream, especially during warm weather.
  • VV
    Victor
    Dec 6, 2025
    5.0
    Amazing experience! I am happy at just the thought of a half baked shake! The cow drawings at this location only adds to the experience I can just taste the milk!! It just melts in my mouth wow! I have much more things to say about this place but the government would not allow me to say it. Please come here!!! Now!
  • RR
    Ryan
    Dec 6, 2025
    5.0
    I am in love with this place! The scenery, the decor, just everything! I got the half-baked shake professionally made by their best worker and the flavors literally melted on my tongue. The staff was so polite especially Alexis! She was the sweetest and definitely deserves some type of recognition⭐️
  • CU
    Chris Upton
    Nov 26, 2025
    5.0
    Please continue selling your cakes!
  • MT
    Maria Torres
    Nov 17, 2025
    5.0
    Excellent staff.
  • DK
    David Krumholtz
    Nov 3, 2025
    5.0
    Excellent service goes a long way! Leah is kind, hard working, diligent, and proudly reps the brand! Cool vibes!!

Frequently Asked Questions About Ben & Jerry’s

What are the operating hours of Ben & Jerry's in Ridgewood?

Ben & Jerry's in Ridgewood is open from 12:00 PM to 11:00 PM Monday through Thursday and Sunday, and from 12:00 PM to 12:00 AM on Friday and Saturday.

Does Ben & Jerry's Ridgewood offer takeout or delivery services?

Yes, they offer in-store pickup and curbside pickup, and you can place orders online for delivery or takeout.