Wendy's

4.0
712 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
505 Rt 10 East, Randolph, NJ
07869, United States

Hours

Reviews

4.0
712 reviews
5 stars
368
4 stars
173
3 stars
66
2 stars
36
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and disrespectful behavior noted.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers enjoyed the food, there were complaints about cold items, overcooked food, and food safety concerns.

Pricing Issues

Customers expressed dissatisfaction with pricing, including being overcharged and new charges for items that were previously free.

Mixed Experiences

Some customers had positive experiences with friendly staff and quick service, but these were overshadowed by the overall negative feedback.
  • JD
    Jim D
    Nov 14, 2025
    1.0
    Started charging for sauces , better off going to Chick-fil-A
  • SS
    spencer
    Nov 11, 2025
    1.0
    I made a mobile order and went through the drive thru. I received just a bag with food and no drink when I got to the window. I waited at the window to get my drink, and then while the girl gave me my drink she reached into my bag and grabbed the fries she accidentally put in there. That is vile and disgusting. Oh and Wendy’s app has zero place to report any issues.
  • NR
    Nala Rivera
    Oct 25, 2025
    1.0
    Rudest people ever…
  • DM
    David Marquez
    Oct 24, 2025
    5.0
    Went to this place bad service, told the lady I will be back and get the money in my car, came back and the lady with the glasses put my money in the tip jar, all of them were talking in Spanish which I understood all of them were saying negative comments to mee and the lady who was very rude to meee
  • JC
    Jesse Cohen
    Oct 23, 2025
    1.0
    Have to pay for sauce now

Frequently Asked Questions About Wendy's

Is 505 Rt 10 East Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the 505 Rt 10 East Wendy's location currently open?

Yes, this Wendy's location in Randolph, NJ is currently open and serving customers.