Dunkin'

3.9
534 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Randolph, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
375 State Route 10, Randolph, NJ
07869, United States

Hours

Reviews

3.9
534 reviews
5 stars
267
4 stars
112
3 stars
57
2 stars
33
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, slow service, and frequent order mistakes.

Cleanliness

Many reviews highlighted unsanitary conditions, with complaints about dirty tables, floors, and even bugs in drinks.

Product Quality

Customers expressed disappointment with the quality of food and drinks, including stale donuts and incorrect coffee orders.

Staff Performance

While some staff were praised for their friendliness and efficiency, others were criticized for being lazy and unprofessional.

Inconsistency

The overall experience varied greatly, with some customers enjoying their visits while others had consistently negative experiences.
  • PP
    Pauline
    1 day ago
    2.0
    I appreciate the improvements made to the outside of the building, but I will never make an online order there again. They didn’t have two items I ordered online, and I was told that to get a refund, I would have to return during the week, which seems completely unnecessary. One of the workers called the manager to see if a refund could be made, but the latter told him I had to return another day, which was annoying. The two workers did their best under the circumstances, but the manager not allowing a refund on the same day was frustrating. So be careful! If you make a mobile order, show up, and they don’t have your item(s), you’ll have to wait for a refund or get something else. They must do better!
  • VD
    Vincenzin Dunn
    Nov 5, 2025
    1.0
    Bad experience they charge me for 2 coffees when I only purchased one went back to them to show them my receipt they wanted me to show my atm bank statement the I was charged twice and I did they give me such a hard time , I told the manager do you think I will drive back here for the 3 dollars it about the principal and the morals .Nope they would have it not even here one coffee free on us . Never going back costumer service is horrible . I have been to many dunking places never had a bad experience like this one . On the end it wasn’t about getting my $3 and change back it was about how they reacted very disappointed ☹️.
  • MC
    Marissa cetina
    Sep 14, 2025
    5.0
    This location in particular has always been the best. I’ve always stopped by early while on my way to work, and the staff is always super friendly! The donuts ALWAYS hit unlike other locations that have dry, and generally lack- luster donuts. My coffee is made the same every single time, super consistent and always perfect! And the food is always made with love, even sometimes putting on some extra bacon since I don’t get eggs on my breakfast wraps.
  • RR
    Ronald Regen
    Sep 4, 2025
    5.0
    Everything you would expect.
  • DO
    Dan Ospina
    Aug 31, 2025
    5.0
    La comida es muy rica y muy buena atención al cliente

Frequently Asked Questions About Dunkin'

What are the regular opening hours of this Dunkin' location in Randolph, NJ?

This Dunkin' location is open Monday to Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.